[Remote] Clinical Program Manager (Remote)

Note: The job is a remote job and is open to candidates in USA. Maximus provides services and program management support for government and human services programs. The Clinical Program Manager will provide strategic and operational leadership for the Ohio PASRR Program, overseeing staff, contract compliance, client relationships, reporting, performance, and service delivery. The role also leads continuous improvement initiatives and manages financial and operational expectations for the contract.

Responsibilities

• Supervise a designated team of unit staff
• Responsible for the training and development of unit staff
• Monitor the activities, schedules, productivity and work product results of the assigned unit
• Review clinical documentation including pending denials for each assigned staff member in real-time
• Collect QA information from assigned staff
• Disseminate policy, protocol change, and ensure implementation
• Lead regular team meetings and act as the point-person for assigned staff
• Conduct scheduled and random post-assessment home visits to ensure customer satisfaction
• Promote project image and goals through public speaking engagements and local professional presentations
• Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
• Responsible for managing all aspects of contract expectations which include: financial review, client management and effective delivery of service level expectations
• Perform other duties as may be assigned by Management

Skills

• This position is fully remote within the United States
• Occasional travel may be required based on business and contract needs
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
• Master's degree in Social Work, Psychology, Nursing, Public Health, or a related field
• Minimum of 2 years of management experience
• Minimum of 3 years of experience in human services
• Experience administering or coordinating PASRR Level II programs
• Experience with financial forecasting and profit & loss (P&L) management
• Proficiency in Microsoft Office applications
• Intermediate to advanced Excel skills, including data management and analysis
• Reliable high-speed internet service
• Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
• Minimum 5 Mpbs upload speeds
• Private and secure workspace
• Client relationship management experience
• Active LMFT, LMSW, LPC, LCSW, or MSN licensure preferred

Benefits

• Fully remote work within the United States
• Flexibility tailored to your needs to support work/life balance
• Performance-based bonuses
• Medical, dental, vision, and prescription insurance plans
• Partially funded HSA
• Life insurance benefits
• Discounts on auto, home, renter's, and pet insurance
• 401(k) retirement savings plan with company matching
• Unlimited time off, holidays, and extended sick leave
• Short- and long-term disability coverage
• Employee Assistance Program (EAP) resources for physical, emotional, and financial wellness
• Employee recognition platform
• Tuition reimbursement
• Employee perks and discounts
• Maximus wellness programs and resources
• Professional development opportunities, including training programs, workshops, and conferences
• Maximus assumes the expenses associated with renewing licenses and certifications for its employees
• Company-issued computer equipment

Company Overview

Company H1B Sponsorship