[Remote] Cloud Engineer IV

Note: The job is a remote job and is open to candidates in USA. Availity is a healthcare technology company that provides revenue cycle and healthcare engagement solutions to medical businesses. The Cloud Engineer IV will own the operation, automation, reliability, and continuous improvement of AWS cloud platforms, including Kubernetes, infrastructure provisioning, observability, incident response, and infrastructure lifecycle management. The role also partners with architects and business stakeholders, strengthens operational standards, and mentors junior engineers.

Responsibilities

• Provision, operate, and improve AWS infrastructure using Terraform, Terragrunt, Ansible, CloudFormation, and approved automation patterns
• Administer and troubleshoot AWS EKS/Kubernetes environments, including cluster health, node group lifecycle, workloads, networking dependencies, and operational readiness
• Develop and maintain scripts, CI/CD workflows, and automation to reduce manual effort, improve repeatability, and strengthen production support
• Support EC2, Windows, Linux, AMI image creation, patching coordination, and other infrastructure lifecycle activities within CloudOps standards
• Improve observability by strengthening dashboards, alerts, logs, metrics, and runbooks for production services
• Participate in the on-call rotation, incident response, escalations, and post-incident improvement activities for cloud infrastructure and platform services
• Monitor and manage ServiceNow and Jira work throughout sprint cycles, including operational tasks, change records, incidents, requests, and project deliverables
• Participate in daily standups and status check-ins, provide clear updates, and identify risks, blockers, and dependencies early
• Read and understand system, functional, security, and operational requirements; report gaps to Technical Leads, Cloud Architects, and stakeholders
• Write technical specifications, implementation notes, operational documentation, and runbooks that enable repeatable support and knowledge sharing
• Consult with Cloud Architects and business partners to confirm scope, effort, testing plans, implementation approach, and operational handoff
• Accurately scope project time and resources required to complete assigned work, reviewing estimates with senior staff as needed
• Perform testing, validation, troubleshooting, and debugging for infrastructure changes and automation before production release
• Mentor junior associates, promote CloudOps standards, and model senior-level ownership, collaboration, and continuous improvement

Skills

• Bachelor's degree or equivalent relevant work experience
• 5-7 years of progressive experience with cloud implementations, production cloud operations, and Infrastructure as Code
• 4+ years of practical public cloud experience, with AWS strongly preferred
• Hands-on experience administering, troubleshooting, and supporting AWS EKS/Kubernetes and containerized workloads in production environments
• Strong knowledge of Infrastructure as Code and configuration management tools such as Terraform, Terragrunt, CloudFormation, and Ansible
• Experience designing, maintaining, or supporting CI/CD pipelines such as GitLab CI, Jenkins, GitHub Actions, or similar
• Scripting experience with Bash, PowerShell, Python, or similar languages used for operational automation
• Experience with common AWS services and cloud operations patterns, including IAM, VPC/networking concepts, EC2, load balancing, storage, backup/snapshot, and logging/monitoring services
• Experience with observability and monitoring tools such as CloudWatch, Prometheus, Grafana, Splunk, or similar
• Experience with Git-based workflows, branching, pull requests, code review, and version control best practices
• Experience supporting Windows and Linux operating systems in cloud-hosted environments
• Working knowledge of AMI image creation and lifecycle processes
• Ability to write clear technical documentation, runbooks, implementation notes, and operational standards
• Strong technical, process, and problem-solving proficiency with the ability to work independently on complex operational issues
• Excellent communication and collaboration skills, including the ability to partner with engineers, Cloud Architects, Security, Product, Business Management, and other stakeholders
• AWS Certified Solutions Architect, SysOps Administrator, DevOps Engineer, Kubernetes certification, or similar certification
• Experience working with Product and Business Management teams
• Experience working in an entrepreneurial, fast-moving technology environment
• Experience with Agile/Scrum delivery practices and sprint-based work management
• Experience supporting compliance, audit evidence requests, change management, risk remediation, or operational governance activities

Benefits

• Diversity & Inclusion teams and groups including “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility”, a Young Professionals Group, and “She Can Code IT”
• Resources and experts supporting continuous learning in the company’s technology stack and industry
• Bonus structure
• Generous HSA company contribution
• Healthcare benefits
• Vision benefits
• Dental benefits
• 401k match program available on day one
• Unlimited PTO for salaried associates
• 9 paid holidays
• Hourly associates start at 19 days of PTO, with the same holiday benefits
• Reimbursement of up to $250/year for gym memberships, participation in racing events, weight management programs, and similar wellness activities
• Education reimbursement
• Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
• Remote work arrangement in the United States
• Opportunities to volunteer time and funds with local and national community organizations

Company Overview