[Remote] Cloud Operations Engineer

Note: The job is a remote job and is open to candidates in USA. CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). The Cloud Operations Engineer is a customer-facing role responsible for assisting with project and deployment tasks in support of CyberSheath Managed Services clients' onboarding and technology initiatives.

Responsibilities

• Provision and deliver computer systems and services across both on-premise and cloud-hosted solutions
• Regularly perform migrations to Office 365 (email, SharePoint, OneDrive, Teams), server migrations to Azure, and implement various Azure technologies
• Design and deliver secure cloud solutions in Office 365 and Azure
• Configure and support Intune device enrollment, compliance policies, and endpoint management for client environments
• Administer, patch, and support Linux server environments (RHEL, Rocky/CentOS, Ubuntu) hosted both on-premise and in the cloud
• Troubleshoot Linux system, service, and networking issues, including user and permission management, package management, systemd services, and shell scripting
• Apply Linux hardening and patch management practices in alignment with DIB and CMMC expectations
• Provision, configure, and support AWS workloads, including EC2, S3, IAM, and VPC networking for client environments
• Assist with migrations and ongoing operations across AWS, including AWS GovCloud, where applicable
• Support multi-cloud client environments spanning Azure and AWS, ensuring consistent security and operational standards
• Architecture, design, system evaluation and analysis, and infrastructure assessments
• Deploy and maintain tools and monitoring agents such as endpoint protection, vulnerability management, log collection, multifactor authentication, RMM, etc
• Track all activities, detailed case notes, and time entries within the Service Desk Ticketing system
• Drive technical implementation tasks to completion by budgeted deadlines
• Work with internal CyberSheath stakeholders to ensure key tasks and timelines are identified, on time, and on budget
• Provide timely updates and feedback to the internal team and clients regarding project status and activities being on-track
• Proactively communicate with clients to ensure requests are properly addressed
• Collaborate with team members to troubleshoot onboarding implementation issues as they arise
• Other duties as assigned

Skills

• Minimum of 7+ years' experience in System Administration, including experience with Microsoft Windows Operating Systems, Microsoft Azure Administration, Server Management (Active Directory - Group Policy), Deployment and Migrations
• Hands-on Linux system administration experience (RHEL/CentOS/Rocky and/or Ubuntu) including user management, package management, shell scripting, and patching
• Working knowledge of AWS core services (EC2, S3, IAM, VPC) sufficient to provide baseline operational support
• Intermediate networking experience (TCP/IP, routing, SSH, VPN)
• Knowledge of automation tools and scripting
• Knowledge of security tools, such as EDR, SIEM, MFA, DLP, AIP, etc
• Great analytical and problem-solving skills to troubleshoot complex systems and problems
• Must have exceptional interpersonal and verbal/written communication skills
• Amazing organization skills to balance and prioritize workloads
• Must be comfortable with leading technical discussions consisting of client and CyberSheath personnel
• Demonstrated ability to work in a team environment
• Must be a U.S. Citizen and reside within the United States or its Territories
• Working experience with Government flavors of Office 365, Azure, or AWS (including AWS GovCloud)
• Working experience with the ConnectWise suite of products
• Bachelor's degree from an accredited university in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field
• Microsoft Azure certifications: AZ-104, AZ-305, AZ-400
• AWS certifications: AWS Certified Cloud Practitioner (CLF-C02), AWS Certified SysOps Administrator - Associate (SOA-C02), or AWS Certified Solutions Architect - Associate (SAA-C03)
• Linux certifications: CompTIA Linux+, Red Hat Certified System Administrator (RHCSA)
• Networking and security certifications: Network+, Security+, CCSP

Company Overview