[Remote] Cloud Operations Engineer

Note: The job is a remote job and is open to candidates in USA. Branch is a fintech company focused on empowering workers through faster payments and accessible financial services. The Cloud Operations Engineer will implement and maintain GCP infrastructure, build automation, troubleshoot cloud and observability issues, support security and compliance, and participate in incident response, monitoring, and operational processes.

Responsibilities

• Implement and maintain cloud infrastructure in GCP under the direction of senior engineers
• Contribute to keeping our cloud infrastructure scalable, secure, and highly available
• Build automation that reduces toil and helps infrastructure recover from production incidents
• Troubleshoot issues and provide support for our cloud infrastructure and observability tools
• Help ensure our cloud infrastructure is compliant with relevant security and regulatory standards
• Follow and contribute to incident response process and tooling; participate in monitoring and alerting work across the application stack
• Collaborate within the tech org on infrastructure work, with some exposure to cross-departmental projects, including workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes
• Participate in Ops team processes: outage incidents, compliance requirements, sprint work, metrics collection, and documentation

Skills

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
• 3+ years of professional experience in cloud infrastructure engineering (preferably GCP)
• Familiarity with observability tools and processes, such as monitoring, logging, and tracing
• Working experience in at least one programming/scripting language such as Python, Bash, Java, or Go
• Experience with containerization technologies such as Docker and Kubernetes
• Some exposure to network and application security practices or teams
• Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows
• Ability to work in a 24/7 on call rotation
• This position is classified as REMOTEwithin the United States of America
• We are unable to hire candidates located outside of the domestic U.S
• Must be currently authorized to work in the USA without sponsorship or transfer
• Familiarity with CI/CD pipelines and Git
• Collaboration experience with Data Engineering teams
• Exposure to automation and configuration management tools such as Terraform, Ansible, or Chef
• Previous experience in a 24/7 on call environment

Benefits

• Market-leading medical, dental, and vision insurance
• Stock options
• Free Premium-Tier Origin Financial Wellness subscription
• Monthly home-office stipend
• 401k (TransAmerica)
• 12-weeks paid parental leave for birthing and non-birthing parents
• Flexible time off + sick and safe time
• 11 paid company holidays
• Branch@Branch Same Day Pay Option
• Remote-first work arrangement within the United States
• Access to Claude, with Copilot and Gemini integrated into automation workflows

Company Overview