[Remote] Cloud & Platform Engineer L3
Note: The job is a remote job and is open to candidates in USA. Frontdoor, Inc. is reimagining home maintenance and repair through home service plans and digital technology that connects homeowners with qualified experts. The Cloud & Platform Engineer L3 will maintain reliable, highly available infrastructure, automate operational processes, support production systems, and build cloud, CI/CD, container orchestration, and observability tooling.
Responsibilities
- Research and implement solutions to build an always-up, always-available, resilient services
- Integrate and automate existing manual solutions and processes
- Participate in an on-call rotation for availability incidents
- Troubleshoot and support production issues
- Participates on cross functional company project teams responsible for implementing technology
- Investigates anomalies/outages and determines steps to reproduce, root cause, and solutions options
- Monitors environment performance and provides all necessary reporting analysis
- Builds and maintains automation tooling for infrastructure, CI/CD and observability (monitoring, alerting, logging, tracing) pipelines
- Builds and maintains cloud and container orchestration infrastructure
- Collaborates with software engineering, security, systems teams to help automate and streamline operations and processes
- Implements best DevOps practices across the organization to improve performance and efficiency
- Performs research and implements solutions to build an always-up, always-available, resilient services
- Integrates and automates existing manual solutions and processes
- May include other duties as assigned
Skills
- Hands-on experience with cloud service providers (at least one of GCP, AWS)
- Hands-on experience with at least one configuration management software (Ansible/Chef/Puppet)
- Working knowledge of containers and any one container orchestration platform (Kubernetes/Nomad/Mesos/Swarm)
- Understanding and experience in at least one CI/CD pipeline (GitLab/Jenkins/Travis etc.)
- Good understanding of Unix/Linux operating systems and its internals
- Well-versed with Linux CLI
- In addition to shell scripting (sh/bash), proficient with one other programming language (Python/Go)
- Working knowledge of any one distributed version control systems (git/bzr/hg)
- Ability to write good technical user documents
- Exposure to managing Infrastructure as Code with tools like Terraform/CloudFormation or using Cloud Provider SDKs
- Good understanding of core concepts of computer networking (TCP/UDP, IP Routing, DNS)
- Experience with a CDN (e.g. Akamai)
- BA/BS in Computer Science, Computer Engineering or commensurate practical experience
- 2+ years of hands-on DevOps experience required
- 2+ years of managing production infrastructure on any cloud
- 2+ years developing code, either maintaining scripts or applications
- GCP
- Terraform
- Kafka
- Git
- GitLab
- Kubernetes
- Docker
- Good working knowledge of Istio service mesh
- Good working knowledge of Akamai
- Experience working with AWS, GCP VPC configuration, NAT, Load Balancing, monitoring
- Understanding of Kubernetes and networking in a microservice architecture
- PaloAlto networks, PanOS and Panorama devices, physical and virtual
- Infoblox Grid Manager
Benefits
- At Frontdoor certain roles are eligible for additional rewards and incentives.
- Insurance for medical/pharmacy, dental, vision, life, and disability
- Weight loss and smoking cessation programs
- Matching 401(k)
- Ability to participate in our employee stock purchase plan
Company Overview