[Remote] Collaboration Cloud Engineer
Note: The job is a remote job and is open to candidates in USA. Promevo, LLC is a technology company specializing in Google Workspace and AI solutions. They are seeking a skilled Collaboration Cloud Engineer to lead technical execution and support for complex platform migrations and advanced workspace optimizations, focusing on Google Workspace and Microsoft 365 environments.
Responsibilities
- Implement, and support Google Workspace small to mid deployments and migrations
- Assist in the design, implementation, and support Google Workspace Enterprise deployments and migrations
- Oversee the deployment and lifecycle management of ChromeOS devices, ensuring seamless integration into the client's existing infrastructure
- Configure and implement Gemini Enterprise features and platform-native AI tools to optimize organizational workflows and end-user productivity
- Conduct AI readiness assessments and develop implementation strategies for the seamless adoption of Gemini and other collaboration-focused AI technologies
- Conduct AI readiness assessments and develop implementation strategies for the seamless adoption of Gemini and other collaboration-focused AI technologies
- Participate in technical discussions with customer executives that drive decisions and implementation
- Collaborate with Pre-Sales and Solution Architects to scope technical engagements, ensuring accurate technical discovery and identifying strategic opportunities to integrate gPanel and Gemini Enterprise solutions
- Train our clients' end users and their technical personnel as required per project scope
- Write technical documentation for deployed solutions that includes end-user guides and process manuals
- Write, Contribute, Publish content to our LMS for Google Workspace content
- Anything else that needs to be done that adds value to the business, our clients and your co-workers
- Manage cloud networking services and connect to client networks
- Execute tasks related to SaaS configuration, development and integrations
- Configure and manage Cloud Platform services and APIs
- Develop custom scripts as necessary using Powershell, Python or Appscript
- Assist in the deployment and configuration of Chrome Enterprise policies to support secure device management for clients
- Configure and manage Google Workspace Endpoint Management, including device enrollment and security policy enforcement across iOS, Android, and desktop platforms
- Lead Chrome Enterprise Premium (CEP) implementation within Google Workspace projects, including the configuration of advanced Chrome browser and device policies to enhance organizational security
- Manage browser-based security settings, including data loss prevention (DLP) and malware protection, to safeguard client environments
- Achieve a 100% data migration success rate while maintaining 99.9% data integrity and security standards across all multi-platform collaboration deployments (e.g. GWS)
- Successfully enable Gemini Enterprise and platform-native AI features across multi-platform collaboration environments as required, independent of migration workflows
- Maintain a post-implementation Customer Satisfaction (CSAT) score of 4.5/5.0 or higher regarding technical execution and deployment support
- Ensure seamless management of client MDM solutions to improve security posture
- Ensure 100% compliance with client security policies during the configuration of MDM and Chrome Enterprise device management solutions
- Drive measurable adoption of Gemini Enterprise features within client organizations, ensuring technical readiness and alignment with security and compliance standards
Skills
- Proficient knowledge of DNS, Networking and Email Administration
- 3+ years of experience administering MS Active Directory and/or Azure Active Directory
- 3+ years of experience administering Google Workspace (Formly G Suite)
- 3+ years of experience with and/or understanding of Office 365, Exchange or SharePoint Online
- 3+ years of experience with migration tools (Google Workspace Migrate, CloudM Migrate, Movebot, Bit Titan, etc.)
- 3+ years of working with integration tools Okta, ADFS, GAM, Bettercloud, CloudM Manage, GCDS, etc
- Familiarity with IT security practices such as identity and access management, device management and data protection
- Ability to travel to client sites as needed and requested
- This position is highly client facing, candidates will be required to demonstrate strong communication and management skills
- Prior Google Workspace deployment and/or administration experience
- Demonstrated understanding of generative AI fundamentals and the practical application of platform-native AI features within enterprise collaboration suites
- Certification (preference): Google Cloud Collaboration Engineer, Google Cloud Associate Engineer, Associate - Google Workspace Administrator
Benefits
- Competitive salary and bonus plan
- 14 Paid holidays
- Medical Insurance
- Dental Insurance, 100% company paid premiums
- Vision Insurance , 100% company paid premiums
- Fully Company Paid Short term Disability Insurance
- Fully Company Paid Long Term Disability Insuranc
- Fully Company Paid Life Insurance and AD&D
- 401k plan: Promevo offers a Safe Harbor 401K plan for full time employees with immediate eligibility.
- Promevo matches the first 3% of earnings you contribute at 100% and matches the next 2% of earnings you contribute at 50%
- Home office setup allowance
- Cell phone allowance
- 4 weeks of PTO and a healthy work/life balance
- Development and Training opportunities to help you grow
Company Overview