[Remote] Collections Analyst
Note: The job is a remote job and is open to candidates in USA. HireTalent is a staffing and recruiting firm presenting an opportunity with a client for a Senior Collections Analyst supporting a global portfolio of advertiser and agency customers. The role manages enterprise-level accounts, drives collections and cash flow improvements, resolves billing disputes, partners with Sales, and reports on account performance.
Responsibilities
- Manage a large portfolio of advertiser and agency accounts, driving collections activity and improving cash flow performance
- Build strong relationships with key customers through regular phone and email outreach
- Proactively follow up on past-due balances with a focus on reducing DSO and minimizing bad debt exposure
- Investigate, document, and resolve billing disputes in a timely manner
- Partner closely with Sales teams to align on customer strategies and payment expectations
- Prepare and present aging reports, collection updates, and account status summaries for leadership review
- Identify opportunities to improve collections processes, workflows, and operational efficiency
- Support special Accounts Receivable and Finance projects as needed
Skills
- 5+ years of high-volume Accounts Receivable and Collections experience
- Proven success meeting collections KPIs, cash targets, and aging reduction goals
- Experience supporting enterprise and global customer accounts
- Strong understanding of the full invoicing, payment, and collections lifecycle
- Excellent communication and relationship-building skills
- Ability to manage competing priorities and perform effectively in a fast-paced environment
- Self-starter who takes ownership and drives results
- Strong experience managing large customer portfolios (800+ accounts preferred)
- We're especially interested in candidates who have worked within: • Digital Advertising • AdTech • Media & Entertainment • Social Media Platforms • Advertising Agencies • Technology Companies Experience working with major advertising holding companies is Bonus Points
Benefits
- Fully remote work environment
- Exposure to enterprise-level advertiser and agency accounts
- High visibility across Finance and Sales leadership
- Opportunity to make a measurable impact on cash collections and business performance
- Collaborative team culture with strong ownership and autonomy
Company Overview