[Remote] Commissions Administrator

Note: The job is a remote job and is open to candidates in USA. Experior Financial Group is seeking a highly organized, detail-oriented Commissions Administrator to support its commissions department. The role processes and reconciles commission statements, investigates discrepancies, responds to agent inquiries, maintains confidential records, and identifies process improvements.

Responsibilities

• Collect, review, process, and accurately input commission statements from multiple insurance carriers
• Analyze commission transactions and reconcile commission statements with bank deposits to identify and resolve discrepancies
• Investigate commission variances and collaborate with internal departments and carrier partners to ensure accurate and timely resolution
• Manage multiple priorities and strict deadlines to ensure commissions are processed accurately and paid on time
• Respond to agent inquiries promptly, professionally, and accurately while providing exceptional customer service in both routine and complex situations
• Maintain detailed and organized records while ensuring the highest level of accuracy and confidentiality
• Continuously identify opportunities to improve processes and increase efficiency within the commissions department
• Perform additional duties related to the commissions department as assigned by the immediate manager

Skills

• Previous experience with an IMO or insurance carrier is an asset
• Strong computer proficiency, including intermediate Excel skills, experience with Adobe Acrobat, and the ability to quickly learn new software and systems
• Exceptional attention to detail, accuracy, and organizational skills
• Strong analytical, investigative, and problem-solving abilities with the capacity to identify and resolve discrepancies
• Excellent time management skills with the ability to prioritize multiple tasks and meet tight deadlines
• Self-motivated with a strong work ethic, sense of ownership, and ability to work independently and collaboratively
• Positive, adaptable, and dependable with a commitment to continuous learning and improvement
• Must reside and be authorized to work in the USA

Benefits

• 401(K) program
• Group health, vision, dental, and short-term disability coverage
• Access to mental health supports
• Employee Assistance Program
• Growing organization with long-term career opportunities
• Remote opportunities available
• Ongoing training and development to help you grow your skills
• Opportunity to work alongside experienced industry professionals and leaders
• Collaborative, supportive team environment where your contributions are recognized and valued
• Culture built on integrity, respect, and continuous improvement

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