[Remote] Content Manager

Note: The job is a remote job and is open to candidates in USA. HIFI Agency is a marketing agency specializing in branding, digital marketing, and strategic campaigns for fintech and financial services firms. The Content Manager will connect content strategy to execution by editing and developing content, managing calendars and planning documents, coordinating cross-functional work, and keeping client projects organized and on track.

Responsibilities

• Serve as the primary editor across accounts — reviewing work for quality, clarity, consistency, brand voice, and strategic alignment
• Give clear, actionable feedback that strengthens the work and sharpens the thinking behind it
• Work with Content Strategists to hone recommendations and ensure the work delivers on the strategy they’ve developed
• Step into content development as needed, bringing strong writing fundamentals and the ability to adapt voice, tone, and perspective across different brands and audiences
• Build and maintain content calendars, plans, briefs, and foundational documents that turn strategy into actionable work
• Partner with Client Managers and Media leads to understand each client’s strategic direction and ensure content adheres to it
• Anticipate upcoming needs, connect moving pieces, and help ensure content stays on track
• Stay ahead of content needs across accounts, keeping track of priorities, upcoming work, and dependencies
• Coordinate the details that keep work moving, flagging gaps and stepping in to solve day-to-day issues as needed
• Partner with Client Managers and Project Managers on content needs, timing, and planning
• Collaborate with Design on day-to-day creative development and execution
• Review media, search, and social copy to maintain quality, consistency, and brand standards across channels

Skills

• We're looking for a content professional with 3–5 years of experience in content strategy, editorial roles, or journalism
• Sharp editorial judgment and the ability to improve work without simply rewriting it
• Excellent writing skills with the versatility to adapt across brand voices, tones, and audiences
• Experience developing and managing content plans, calendars, briefs, and other foundational documents
• A solid foundation in content strategy, with the ability to evaluate whether execution supports the intended approach
• An understanding of SEO and how search insights can strengthen content strategy and execution
• Excellent organizational instincts and the ability to manage competing priorities across multiple clients
• A proactive approach to identifying gaps, anticipating needs, and keeping work moving
• Experience providing clear, constructive feedback to writers and content strategists
• A collaborative working style across creative, client, project management, and channel teams
• Comfort moving between planning, editing, and hands-on content development as needed
• Technical knowledge of AI workflows
• Agency or integrated marketing experience; financial services or fintech experience is a plus

Benefits

• Employee health, dental and vision coverage
• HSA with employer contribution
• Ample PTO time and generous holiday schedule
• Remote-first work style with occasional in-person strategy time
• In-home office equipment and WFH essentials
• 401k with employer match
• Opportunities for advancement once you are hired

Company Overview