[Remote] Content Manager

Note: The job is a remote job and is open to candidates in USA. Everforth ECS supports public-facing websites and mission-essential web content management programs for the Department of Homeland Security. The Content Manager will support the research, development, review, publication, testing, and maintenance of accessible web content and related application code while coordinating multiple content and quality assurance workstreams.

Responsibilities

• Support the research, development, review, publication, testing, and maintenance of accessible web content and related application code
• Ensure web content and web application updates are accurate, high quality, secure, and compliant with Section 508 and applicable accessibility standards
• Ability to support content updates across web and collaboration platforms such as Drupal

Skills

• Experience writing for the web, including researching, drafting, editing, reviewing, and publishing clear, accurate, audience-focused content for public-facing or federal websites
• Strong experience with Drupal CMS, including content management workflows, web publishing processes, content updates, and governance of public-facing web content
• Experience with Microsoft platforms and Office 365 services, including collaboration, document management, publishing, and workflow support
• Knowledge of web best practices, Section 508 accessibility requirements, accessibility testing, and applicable compliance regulations for federal digital content
• Experience identifying and remediating web content quality issues such as broken links, spelling errors, formatting inconsistencies, outdated content, and non-compliant content
• Familiarity with website quality assurance processes, regression testing, and basic security testing concepts
• Experience supporting code quality assurance activities, including reviewing code changes, validating fixes, documenting defects, and coordinating with development teams to resolve quality, accessibility, and security issues
• Experience updating and maintaining content in Drupal or similar content management platforms
• Strong communication skills, including the ability to identify and explain web content issues, document remediation steps, and coordinate effectively with technical and non-technical stakeholders
• Highly organized, with excellent attention to detail and the ability to manage multiple content updates, publishing deadlines, QA activities, and stakeholder requests simultaneously
• Experience supporting federal government websites or regulated digital platforms
• Hands-on experience using accessibility testing or quality assurance tools to evaluate web pages and documents
• Familiarity with Federal Plain Language Guidelines, Web Content Accessibility Guidelines (WCAG), usability standards, plain language principles, and digital content governance practices
• Experience preparing accessibility reports, remediation documentation, content inventories, or quality assurance checklists
• Basic understanding of HTML, web publishing workflows, and content management system operations
• Experience with basic web coding languages, including HTML, CSS, JavaScript, and related web markup used to troubleshoot formatting, layout, accessibility, and publishing issues
• Experience participating on project teams and working across organizational teams to coordinate content updates, resolve issues, validate requirements, and support timely delivery

Benefits

• Remote work

Company Overview