[Remote] Contracting Administrator

Note: The job is a remote job and is open to candidates in USA. Experior Financial Group is a financial services organization focused on building financial foundations for families and empowering them to create lasting legacies. The Contracting Administrator supports the sales team by managing licensing, contracting, and appointment requests, ensuring regulatory compliance, and responding to agent inquiries. The role also helps improve contracting processes and collaborates with internal departments to deliver efficient service.

Responsibilities

• Build and maintain strong relationships with the sales team by providing timely support for licensing, contracting, and appointment inquiries
• Guide and educate agents on regulatory, carrier, and company requirements, empowering them to maintain compliance throughout the contracting process
• Process contracting and appointment requests while ensuring adherence to carrier, state, and internal company guidelines
• Review licensing and contracting documentation for accuracy, completeness, and compliance with state regulations and company policies
• Collaborate with internal departments to resolve issues, support compliance initiatives, and deliver exceptional service
• Respond to agent inquiries through multiple communication channels, including email, ticketing systems, and phone
• Identify opportunities to improve contracting processes, workflows, and technology to enhance efficiency and the agent experience
• Perform additional contracting and administrative duties as assigned by management

Skills

• Strong attention to detail with a high level of accuracy and quality
• Dependable, trustworthy, self-motivated, and proactive, with a strong sense of ownership and accountability
• Excellent organizational and time management skills, with the ability to prioritize competing tasks
• Proven ability to meet deadlines and manage multiple priorities in a fast-paced environment
• Strong analytical, investigative, and problem-solving abilities
• Excellent verbal and written communication skills with a customer-focused approach
• Proficient with Microsoft Office and other business applications, with the ability to quickly learn new software and systems
• Ability to remain professional and composed while handling challenging situations
• Positive attitude with a willingness to receive feedback, adapt to change, and contribute to a collaborative team environment
• Must reside and be authorized to work in the USA
• Previous experience in office administration or within an IMO or insurance carrier is strongly preferred

Benefits

• 401(K) program
• Group benefits coverage including health, vision, dental, and short-term disability
• Access to mental health supports
• Employee Assistance Program
• Growing organization with long-term career opportunities
• Remote opportunities available
• Ongoing training and development to help you grow your skills
• Opportunity to work alongside experienced industry professionals and leaders
• Collaborative, supportive team environment where your contributions are recognized and valued
• Culture built on integrity, respect, and continuous improvement

Company Overview