[Remote] Copilot Digital Cloud Solution Admin
Note: The job is a remote job and is open to candidates in USA. Dice is seeking a Copilot Digital Cloud Solution Admin specializing in AI solutions. The role involves serving as a technical advisor for Microsoft 365 Copilot and driving customer adoption while engaging with partners to create business value through AI solutions.
Responsibilities
- Serve as the technical advisor for Microsoft 365 Copilot, Copilot Studio, and Agents, helping customers and partners design, deploy, and operationalize AI solutions
- Drive customer adoption of Microsoft 365 Copilot, Cowork, and Agent, measured through Premium Regular Usage (PRU)
- Lead technical unblocking engagements across identity, security, compliance, governance, and data access to accelerate customer time-to-value
- Advise customers on foundational AI readiness, including data security, oversharing controls, compliance, governance, and responsible AI practices
- Orchestrate partner-led execution and leverage internal delivery resources to accelerate deployment and activation
- Engage with business and technical decision-makers to connect Copilot usage to measurable business outcomes
- Share consumption insights, adoption patterns, blockers, and success stories to influence product and strategy improvements
- Analyze usage and adoption signals to identify upsell and expansion opportunities
Skills
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, OR equivalent experience
- 7-9 years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, software development/support, technology solutions, architecture, or consulting
- 2+ years of experience in an enterprise customer-facing role with stakeholder management and communication skills
- 2+ years of experience with Microsoft 365 and Cloud platforms
- Hands-on experience deploying and driving adoption of Microsoft 365 Copilot, including the Copilot Control System, adoption and change management, and Copilot Analytics
- Technical expertise with Microsoft security and compliance, including Microsoft Entra (Conditional Access, identity governance), Microsoft Purview (sensitivity labels, DLP, DSPM for AI), and SharePoint Advanced Management
- Experience building and governing AI agents with Microsoft Copilot Studio, applying a register, govern, and protect model
- Fluency in written and verbal English
- Obtainment of a minimum of two of the following technical certifications: MS-102, SC-401, AB-900, AB-100, AB-730
- Experience with similar AI platforms
Benefits
- Comprehensive benefits package
- Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection
- ESPP (employee stock purchase program)
- 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure
- HSA (Health Savings Account on the HDHP plan)
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
- Corporate discount savings program and other discounts
- On-demand training program
- Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
- Certification discounts and other perks to associations that include CompTIA and IIBA
- Dedicated customer service team for our Consultants that can address questions around benefits and other resources
- Certified Career Coach
- A full list of our benefits, programs, support teams and resources within our 'Welcome Packet'
Company Overview
- Dice offers a marketplace that enables direct connections between recruiters and technologists. It was founded in 1990, and is headquartered in Centennial, Colorado, USA, with a workforce of 201-500 employees. Its website is https://www.uk.dice.com.
Company H1B Sponsorship
- Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.