[Remote] Creative Operations

Note: The job is a remote job and is open to candidates in USA. Zoom is a collaboration technology company whose brand creative marketing team produces work connecting people to Zoom’s story. The Creative Operations role manages creative workflows, improves processes and systems, and develops AI-powered tools and automations to help creative teams work more efficiently while maintaining high-quality output.

Responsibilities

• Managing creative workflows from intake through delivery, including project scoping, resourcing, scheduling, and prioritization
• Building deep relationships across internal teams and external partners, communicating with clarity and grace while aligning stakeholders around goals, expectations, timelines, and deliverables
• Partnering with designers and creative teams to improve processes, remove roadblocks, and ensure projects have the right inputs and resources
• Developing and implementing AI-powered tools, automations, and workflows that improve efficiency across the creative organization
• Building and maintaining systems in Figma, Jira, and other creative collaboration platforms to improve visibility, organization, and team productivity
• Evaluating emerging AI and creative technologies and identifying opportunities to integrate them into existing workflows. Evolving team tools, systems, and workflows to support a fast-moving creative organization

Skills

• Have a Bachelor's in Design, Technology, Communications, Business, or a related field (or equivalent professional experience)
• With 5–8 years of experience in creative operations, creative project management, creative technology, or a related creative role
• Demonstrate a deep understanding of design and creative workflows, particularly within Figma, and how designers and creative teams move from concept through final delivery
• Have experience managing complex creative projects and stakeholders, balancing priorities, resources, timelines, and competing needs across multiple initiatives
• Build trust and alignment across internal and external teams. Communicate with clarity, diplomacy, and grace, and comfortably navigate differing perspectives, priorities, and levels of seniority
• Demonstrate curiosity and fluency with AI tools, automation, and emerging technologies, with the ability to turn new capabilities into practical creative workflows
• Use Figma, Jira, Adobe Creative Cloud, and collaboration tools to organize and improve creative work
• Experience building automated or AI-powered workflows is highly valued

Benefits

• Equity
• Remote work
• Opportunities to stretch your skills and advance your career

Company Overview

Company H1B Sponsorship