Remote Customer Experience Specialist
Position Overview We are recruiting motivated, customer-focused individuals for remote opportunities supporting clients with vacation planning, reservations, and travel-related services. This opportunity is a strong fit for someone with a background in customer service, hospitality, retail, administrative support, or other people-focused work who is interested in transitioning those skills into the travel industry. Responsibilities may include: Communicating with clients by phone, email, and online platforms Learning about client preferences, budgets, and travel needs Researching accommodations, cruises, resorts, transportation, and activities Assisting clients with reservation details Answering questions and providing ongoing customer support Maintaining organized client and booking information Following up with clients throughout the planning process Completing ongoing supplier and destination training Ideal Candidates Have strong customer service and communication skills Are organized and attentive to details Are comfortable learning new technology Can work independently in a remote environment Enjoy helping people and solving problems Are willing to complete training and continue learning Previous travel industry experience is not required . Training, resources, and mentorship are available. Basic Requirements: Applicants must reside in the United States, United Kingdom, Australia, or Latin America. Access to a computer or smartphone Must be 18 years of age #J-18808-Ljbffr