Remote Customer Service Rep/Bookkeeper

Join Our Team as a Remote Customer Service Rep/Bookkeeper! Are you a skilled customer service representative with bookkeeping experience looking for a remote opportunity? High Point Bookkeeping is seeking a dedicated individual to join our team as a Remote Customer Service Rep/Bookkeeper Pay: $18-$22/hour DoE Schedule: M-F 8:30a to 3p ET Location Requirements: This is a fully remote position; however, applicants must reside within the United States. At this time, we are only able to hire candidates who reside in one of the following states:

• Florida
• Maine
• Nevada
• North Carolina
• South Carolina
• Texas
• Wisconsin

Applications from candidates residing outside the United States or outside the states listed above will not be considered. Job Responsibilities:

• Manage frequent client communication and follow-up
• Conduct scheduled client check-in calls
• Coordinate client document collection
• Monitor Slack and the support inbox
• Provide general bookkeeping support
• Manage accounts payable and receivable
• Assist with client onboarding and offboarding
• Answer and route incoming phone calls
• Send client codes and requested information
• Assist with projects and day-to-day team needs
• Provide backup coverage for team members during vacations and absences

Qualifications:

• Accounting/bookkeeping experience preferred
• QuickBooks Online experience preferred
• Previous experience in a client-facing support role preferred
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Prior fully remote work experience
• Computer workstation with monitor and keyboard (computer and phone will be provided)
• Ability to work independently and manage competing priorities
• Professional written and verbal communication skills

Advantages of Working with Us:

• Remote work environment
• Opportunity for growth and advancement
• Competitive compensation

Benefits

Include:

• Fully remote work environment
• Paid Time Off (PTO)
• Paid Holidays
• Retirement Plan
• Opportunities for advancement and leadership growth
• Supportive, team-oriented culture

Why Choose High Point Bookkeeping? High Point Bookkeeping is not your typical bookkeeping company. We are a modern financial advisory and accounting firm focused on helping growing businesses gain clarity, improve cash flow, strengthen operations, and scale intentionally. Our team values:

• Integrity
• Accuracy
• Reliability
• Responsiveness
• Excellence

We believe great people build great companies — and we are building something exceptional. If you are ready to be part of a high-performing, growth-minded team that truly values your contribution, we’d love to hear from you. Apply today and grow with us. #hc271209 Apply To This Job