[Remote] Data Analyst - Operations & Performance
Note: The job is a remote job and is open to candidates in USA. OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the complexities of cancer through technology enabled services. The Data Analyst - Operations & Performance serves as a strategic analytics partner, helping leaders understand performance and improve operational effectiveness through data-driven insights.
Responsibilities
- Proactively identify gaps in operational measurement and recommend analytics solutions that improve visibility into performance and outcomes
- Translate ambiguous business questions into analytical frameworks and reporting solutions that provide actionable insights
- Build and maintain self-service reporting capabilities that empower operational stakeholders to access and leverage data independently
- Analyze operational performance trends, uncover root causes, and provide recommendations that improve efficiency, quality, customer experience, and business results
- Design, develop, and maintain dashboards, scorecards, reports, and visualizations that enable data-driven decision-making across the organization
- Establish key performance indicators (KPIs) and operational metrics that align with business objectives and support ongoing performance management
- Conduct data validation, quality assurance, and monitoring activities to ensure accuracy and reliability of analytics products
- Ensure data governance, security, and reporting best practices are consistently applied
Skills
- Bachelor's degree or relevant experience required
- 2-4 years' experience of data analytics, business intelligence, or operational analytics
- Demonstrated experience partnering with business and operational leaders to understand challenges, identify measurement gaps, and develop data-driven solutions
- Experience defining KPIs, operational scorecards, performance metrics, and reporting frameworks that drive accountability and continuous improvement
- Proven ability to translate ambiguous business questions into actionable analytical insights and scalable reporting solutions
- Experience serving as a proactive analytics consultant by identifying opportunities to improve operational visibility and performance
- Minimum 2 years of hands-on Power BI (or equivalent) experience
- Strong problem-solving, critical thinking, and root-cause analysis skills
- Excellent listening, facilitation, and stakeholder management skills with the ability to uncover business needs that may not be explicitly defined
- Ability to communicate complex analytical concepts and insights effectively to non-technical audiences and executive stakeholders
- Advanced SQL proficiency with the ability to analyze, transform, and validate complex datasets
- Experience developing interactive dashboards, scorecards, and data visualizations using Power BI or similar business intelligence platforms
- Systems/Tools: MS Office Suite advance, MS SQL Server Management Studio, Databricks, and MS PowerBI are required
- Healthcare, payer, provider, or claims analytics experience strongly preferred
- Experience with Python (PySpark) preferred
- Azure DevOps and Tableau experience a plus
Benefits
- Remote, hybrid or in office work options
- Offices in Atlanta, GA and Guaynabo, PR
- Full benefit package on your first day
- Company bonus
- Fun, collaborative environment where social activities and community events matter
Company Overview
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