[Remote] Data Entry Analyst

Note: The job is a remote job and is open to candidates in USA. Elevation Connect is a customer service and sales company focused on providing authentic support to customers and surrounding communities. The Data Entry Analyst works with non-profit organizations and low-income individuals by managing records, processing activations and deactivations, ordering devices, and supporting mobile hotspot updates. The role also performs data entry, database testing, and related clerical tasks.

Responsibilities

• Operates a computerized data entry system to accurately process and manage records, requiring basic computer knowledge and typing proficiency
• Transcribes routine, pre-coded, and identifiable alphanumeric data from source documents and/or phone calls into an automated system
• Performs data entry and related clerical tasks, including establishing accurate records for Direct Customers
• Assists with testing and feedback sessions on company and provider databases
• Performs all other duties as assigned

Skills

• Must be at least 18 years of age
• Strong organizational and time management skills
• Adaptable to change in a fast-paced environment
• Able to complete work with a limited degree of supervision
• Strong verbal and written communication skills
• Strong attention to detail and accuracy
• Able to approach problems from multiple angles and identify practical, non-obvious solutions
• Stable high-speed Internet connection at home, must be able to pass a speed test
• Must have a quiet home office with a door, zero background noise
• Must have own computer and USB headset
• Windows PC
• * Dual Core CPU (1.5GHz or better)
• * 8GB RAM
• * 20GB free disk space
• * Windows 10 or 11
• MacOS
• * Intel Core i7, 2.3GHz or Apple Silicon
• * 8GB RAM
• * macOS Big Sur (11) or later
• High-speed internet
• * Internet connection should support at least 10Mbps download and 2Mbps upload (20Mbps down and 5Mbps upload or higher recommended)
• * Latency from employee to data center should be under 150ms one-way
• * Wireless connections (Wi-Fi) are not supported. Employees should be directly connected to their ISP router with an Ethernet cable
• * Satellite internet is not currently supported
• Wired USB headset, camera, and smartphone (for security ID only) required
• Prior experience in a data entry position highly preferred
• Basic computer skills and knowledge of Microsoft Office Suite
• Experience with EAM/BAN systems
• Experience working with non-profit organizations
• Some college coursework

Benefits

• Work from home in one of the following states: AL, GA, KS, LA, MI, MS, NC, OH, OK, SC, TN, TX

Company Overview