[Remote] Data Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Maleda Tech is seeking a Data Operations Analyst to own lead and account data quality across the sales pipeline. The role focuses on data accuracy, deduplication, enrichment, CRM health, lead routing standards, data-related escalations, and evaluating AI for data quality assurance and anomaly detection.

Responsibilities

• Ensure leads and accounts entering the pipeline are accurate and deduplicated before reaching sales reps, regardless of source system
• Set and continuously refine the standards that determine lead quality and routing, whether leads are business-assigned or self-sourced
• Own the health of CRM data by cleaning up duplicate or broken records and maintaining sound account structures
• Serve as the go-to resource for data-related escalations - missing leads, bad matches, or broken processes - fixing root causes rather than one-off tickets
• Evaluate where AI can meaningfully improve data QA, enrichment, or anomaly detection, and hold any deployed solution to a measurable quality bar

Skills

• 5-6+ years of experience in data operations or go-to-market engineering, ideally in a B2B or marketplace environment
• Hands-on Salesforce (or comparable CRM) experience, including account structuring, deduplication, and field mapping
• Strong data quality instincts, with the ability to navigate complex, imperfect data structures and connect business use cases to data pipelines
• Experience designing or refining lead qualification criteria and SLAs
• Experience sourcing or evaluating third-party data vendors and enrichment tools
• Strong Excel/Google Sheets skills
• Strong SQL skills, including the ability to write queries for validation, anomaly investigation, and ad hoc analysis
• Clear, proactive communicator comfortable partnering directly with sales and field leadership
• Process-oriented mindset with the ability to build and document scalable workflows
• Location: Remote (within the U.S.)
• Work Schedule: Full-time, 40 hours/week (Monday-Friday)
• Work Authorization: Must be authorized to work in the U.S. without sponsorship
• Python skills
• Experience using modern AI tools to build lightweight internal processes and workflows

Benefits

• Medical
• Dental
• Vision
• 401k
• Remote (within the U.S.)

Company Overview