[Remote] Data Operations Manager

Note: The job is a remote job and is open to candidates in USA. Stevenson School is a PK-12 co-educational, college-preparatory boarding and day school serving its school community across campuses in Central Coast California. The Data Operations Manager will oversee Slate platforms, workflows, data structures, audience segmentation, and communications operations, while partnering with departments to manage events, publications, data integrity, and process optimization.

Responsibilities

• Design, build, test, schedule, and distribute mass communications, dynamic forms, and event portals in Slate
• Develop recipient lists, queries, and audience segments using student, parent, and household data
• Standardize recurring communication workflows and email templates to ensure operational sustainability
• Document processes and establish standardized practices to make communications repeatable year-over-year
• Partner with the Data Operations team to maintain data quality and enforce institutional business rules
• Partner with academic division heads, Admissions, Advancement, College Counseling, Athletics, and Student Life to coordinate communication schedules and reduce message overlap
• Develop and maintain a centralized annual communications calendar
• Oversee technical production and distribution for major publications, including weekly and monthly e-newsletters
• Manage technical logistics for major school events (e.g., Back-to-School Night, Family Weekend, Graduation), including invitations, registration tracking, and automated reminders
• Serve as the technical execution partner to Marketing & Communications (MarCom), turning approved content into responsive email layouts and digital interfaces
• Ensure Slate-based portals, emails, and forms reflect visual standards, brand identity, and accessibility guidelines
• Manage technical setup, audience targeting, quality testing, and distribution while MarCom maintains editorial ownership
• Analyze communication engagement metrics to evaluate delivery effectiveness and recommend system improvements
• Identify opportunities to streamline complex processes, eliminate administrative bottlenecks, and optimize data usage
• Maintain strict standards surrounding student and family data privacy

Skills

• * Exceptional organizational, project management, and multi-stakeholder coordination skills
• * High attention to detail regarding scheduling, dates, recipient lists, and sensitive student/family data
• * Strong written communication, editing, and proofreading abilities
• * Uncompromising discretion when handling confidential record systems
• * Demonstrated ability to work independently in a remote environment while maintaining strong collaborative ties
• * Background in independent schools, higher education, nonprofits, or complex data operations environments is highly valuable
• * Enterprise CRM/SIS Expertise: Hands-on experience with Slate by Technolutions (queries, communications, forms, portals, and automated workflows) or comparable systems
• * Web & Layout Technologies: Proficiency with HTML and CSS for building responsive email templates and web interfaces
• * Dynamic Scripting: Experience using Liquid markup or similar templating languages for personalized content delivery
• * Database & Querying: Solid understanding of relational databases, SQL concepts, conditional logic, and audience segmentation
• * Quality Assurance: Skill in testing and troubleshooting communications across various devices, operating systems, and email clients

Benefits

• Retirement plan contributions
• A choice of Anthem medical plans with premium coverage provided by the School
• Vision and dental group plans
• Support of ongoing professional development
• Housing assistance for eligible employees
• Fuel stipends for eligible employees
• Meals are provided throughout the day when school is in session
• Remote work arrangement

Company Overview