[Remote] Data Reliability Engineer
Note: The job is a remote job and is open to candidates in USA. IXOPAY is the enterprise-grade global payment infrastructure platform built for the era of agentic commerce. They are seeking a Data Reliability Engineer to build and operate resilient data platforms that power their global payment infrastructure, ensuring mission-critical data systems are secure and highly available.
Responsibilities
- Design, build, and maintain automated frameworks for provisioning, scaling, upgrading, and managing database infrastructure across multiple database technologies
- Develop infrastructure as code and automation that simplifies database lifecycle management, including backups, upgrades, cloud migrations, and disaster recovery
- Contribute to the design and evolution of scalable, resilient data architectures that support IXOPAY's growing global platform
- Define and maintain service level objectives (SLOs) and service level indicators (SLIs) for critical data platforms
- Engineer automated recovery solutions that improve resilience against infrastructure failures, regional outages, and data integrity issues
- Monitor database health, resource utilization, and application performance, proactively identifying opportunities to improve scalability and efficiency
- Partner with Software Engineering teams to optimize queries, indexing strategies, and database performance across production workloads
- Implement security best practices including role-based access control (RBAC), encryption, auditing, and data governance standards
- Lead incident response efforts for database-related production issues, performing root cause analyses and implementing long-term improvements that reduce operational risk
- Develop and maintain operational documentation, runbooks, and automated processes that improve team efficiency and platform reliability
- Build software and automation that reduces operational overhead and improves the consistency of database operations
- Partner with Platform Engineering, Infrastructure, and Security teams to improve observability, operational readiness, and platform resilience
- Participate in Agile planning, share technical expertise across the organization, and continuously improve engineering practices through automation and innovation
Skills
- Experience in Data Reliability Engineering, Database Engineering, Site Reliability Engineering, or a related infrastructure engineering role
- Strong experience managing and optimizing enterprise-scale relational databases, including Microsoft SQL Server, PostgreSQL, and MySQL
- Experience designing, operating, and scaling distributed NoSQL platforms, including Azure Cosmos DB
- Proficiency with scripting and automation using Python, PowerShell, Bash, or similar languages
- Experience implementing infrastructure as code using Terraform, OpenTofu, or comparable technologies
- Strong understanding of observability practices, including monitoring, alerting, logging, and performance analysis using tools such as Prometheus, Grafana, or Azure Monitor
- Experience supporting Linux and Windows Server environments, with a solid understanding of distributed systems, storage, and networking fundamentals
- Strong analytical and troubleshooting skills, with experience resolving complex production issues in large-scale environments
- Experience managing database workloads within Kubernetes environments
- Experience working in highly regulated environments with compliance frameworks such as PCI DSS, SOC 2, or ISO 27001
- Experience with analytical databases such as ClickHouse or other OLAP technologies
- Experience contributing to open-source database or infrastructure projects
- Cloud platform certifications or equivalent experience with Microsoft Azure and AWS
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Employer-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
- Unlimited Paid Time Off and Paid Holidays
- 401(k) Plan with Employer Match
- Remote work within the United States
- Professional growth and technical development opportunities
- A collaborative, international team environment
Company Overview