[Remote] DevOps Engineer, DevEx

Note: The job is a remote job and is open to candidates in USA. Mark43 builds scalable software and technology that helps communities and governments improve public safety and quality of life. The DevOps Engineer, DevEx will own and evolve the internal developer platform, improve developer workflows, and ensure reliability, scalability, security, and compliance. The role will also lead cross-team platform initiatives, optimize CI/CD and GitOps systems, and participate in on-call support.

Responsibilities

• Owning and evolving Mark43's internal developer platform, focusing on reliability, scalability, and developer productivity
• Building self-service platform capabilities (Infrastructure-as-Code modules, GitOps workflows, golden paths, and onboarding templates)
• Improving developer experience (DevEx) by reducing friction in local development, CI/CD pipelines, deployments, and debugging workflows
• Designing and optimizing pipeline-as-code systems to improve build performance, reliability, and feedback cycles
• Driving adoption of GitOps and Infrastructure as Code best practices across the organization
• Leading initiatives to improve operational excellence, including system reliability, resilience, and incident response
• Partnering closely with Product, Engineering, and Security teams to align platform capabilities with business needs
• Owning and delivering large, cross-team platform initiatives that shape how engineers build and operate software at MARK43
• Participating in a shared on-call rotation to support critical infrastructure

Skills

• Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time
• * 5+ years of experience in Platform Engineering, DevOps, and/or Developer Experience
• * Strong experience with AWS  and cloud-native architectures
• * Deep experience with Kubernetes and containerized systems
• * Strong experience with Infrastructure as Code (Terraform) and GitOps (e.g., ArgoCD)
• * Experience building and optimizing CI/CD systems and pipeline-as-code workflows
• * Demonstrated ability to improve developer experience and platform usability at scale
• * Strong systems thinking, including tradeoffs between reliability, cost, and developer velocity
• * Understanding of security and compliance best practices in cloud environments
• * Familiarity with defining SLOs, alerting strategies, instrumentation best practices
• * Experience with developer platforms and modern build systems
• * Experience improving local development environments (e.g., devcontainers, Docker workflows, Tilt/Skaffold)
• * Exposure to FinOps practices and cost optimization
• * Experience integrating AI/LLM capabilities into developer workflows, such as:
• * AI-assisted debugging or incident triage
• * Automated incident summaries or developer assistants
• * Knowledge of compliance and data governance requirements in regulated environments
• * Familiarity with defining SLOs, alerting strategies, instrumentation best practices
• * Experience with developer platforms and modern build systems
• * Experience improving local development environments (e.g., devcontainers, Docker workflows, Tilt/Skaffold)
• * Exposure to FinOps practices and cost optimization
• * Experience integrating AI/LLM capabilities into developer workflows, such as:
• * AI-assisted debugging or incident triage
• * Automated incident summaries or developer assistants
• * Knowledge of compliance and data governance requirements in regulated environments

Benefits

• Bonus
• Equity
• A comprehensive benefits package
• Career growth in an environment that recognizes and rewards impact
• A highly collaborative culture across Platform, Product, Engineering, Security, and Technical Services
• We are a remote-friendly company and support candidates working from approved states.

Company Overview