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[Remote] DevOps Engineer, II

Remote Full-time Now Hiring

Note: The job is a remote job and is open to candidates in USA. Encoura is a company focused on empowering students and institutions for informed decision-making. They are seeking an Azure DevOps / Site Reliability Engineer to own and operate complex cloud-native platforms, ensuring reliability and performance while collaborating with various teams to optimize cloud environments.

Responsibilities

  • Own and maintain the reliability, performance, and availability of large-scale production systems — monitoring dashboards, reviewing alerts, and resolving incidents as they arise
  • Serve as primary on-call and incident responder for customer-impacting issues, triaging, coordinating resolution, and leading post-mortems
  • Design, build, and improve CI/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and Octopus Deploy
  • Automate Azure infrastructure and services (Web Apps, Functions, SQL, Storage, Key Vaults, Entra ID) using IaC tooling
  • Collaborate closely with engineering, product, and security teams to support deployments, migrations, and compliance initiatives
  • Drive cloud cost optimization, scalability, and auto-scaling initiatives across hosted environments
  • Implement and modernize incident management tooling and enforce security best practices and system hardening standards

Skills

  • BS in Computer Science, Software Engineering or equivalent, or a Bachelor's in an unrelated field with at least 7 years of professional experience
  • 4+ years of experience in DevOps, SRE, or Cloud Engineering with a strong hands-on background in Microsoft Azure production environments
  • Proven experience designing and operating CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, Octopus Deploy)
  • Demonstrated ability to lead cloud migrations, infrastructure automation, and incident response at scale
  • Experience with Azure services including Web Apps, Functions, SQL, Storage, Key Vaults, and Entra ID
  • Ability to independently design and deliver complex technical solutions with minimal direction
  • Strong understanding of security best practices, system hardening, and compliance standards
  • Excellent collaboration skills — comfortable partnering with engineering, product, and security stakeholders
  • Very strong scripting and automation skills – you believe we should automate just about everything
  • Experience as a champion of Infrastructure as Code. Able to lead the transformation from manual 'hands-on' in Azure to Infrastructure as Code using tools such as Terraform or ARM/Bicep templates
  • Solid understanding of Azure billing and cost modeling
  • A relevant Master's degree is a plus
  • Experience supporting application development teams who work in an iterative-based development environment using Agile/Scrum/Kanban
  • Intellectually curious – prepared to challenge and be challenged
  • Constantly strive to learn new technologies and look for ways to stay up to date in this rapidly changing industry

Benefits

  • Health insurance
  • Retirement contributions
  • Paid time off
  • Other programs that support employee well‑being

Company Overview

  • Encoura is a non-profit membership organization. It is a sub-organization of ACT. It was founded in 1972, and is headquartered in Lees Summit, Missouri, USA, with a workforce of 51-200 employees. Its website is https://encoura.org/.