[Remote] Direct Install - Program Manager
Note: The job is a remote job and is open to candidates in USA. CLEAResult is seeking an experienced leader to manage and scale its Direct-to-Customer Direct Install offering. The role will standardize program operations nationally, coordinate cross-functional teams and utility clients, manage contracts and budgets, oversee implementation, and drive growth and process improvements across regions.
Responsibilities
- Direct all phases of Direct Install programs from inception through completion, owning cost, implementation, and performance across one or more concurrent programs
- Coordinate cross-functional teams — typically spanning engineering, operations, national accounts, and analytics — to execute projects across multiple regions, utilities, and programs
- Manage measure eligibility requirements and lead utility approvals in partnership with Regional Leadership and Business Development
- Evaluate customer and site-specific requirements to determine appropriate Direct Install measures and program participation
- Participate in the negotiation of contracts and contract changes, and coordinate business plans, work statements, budgets, and financial terms
- Facilitate project execution by coordinating schedules, site access, materials, and installation activities with Operations and National Accounts
- Develop new business and expand program scope with existing utility clients, working with National Accounts to build and maintain a pipeline of opportunities
- Establish milestones, monitor adherence to program plans, and resolve problems by reallocating resources or renegotiating contractual terms as needed
- Serve as the primary customer contact for program activity, leading program review sessions on cost, schedule, and performance
- Analyze problem and opportunity areas across assigned programs, evaluate options, and make recommendations that improve profitability and viability
- Identify and drive process improvements that support scalability as Direct Install expands into new regions and programs
Skills
- • 5-8 years of program or project management experience
- • A tenacious, resilient approach to stakeholder management — comfortable facing resistance and pushing projects forward without giving up
- • Enough working knowledge of utility-sponsored energy efficiency programs and direct install measures to lead credibly today, plus the drive to build deeper expertise quickly
- • Experience managing programs with real complexity and risk (new clients, new products, multi-region delivery) from planning through execution
- • Sales-adjacent instincts: comfort negotiating, influencing, and creating movement even when the org chart doesn't give you direct authority
- • Exceptional communication and problem-solving skills, and the ability to lead cross-functional teams of 7-15 people in a fast-paced environment
- • Strong proficiency with Microsoft Office and project tracking tools
- • Bachelor's degree or equivalent combination of education and experience
- • PMP certification
- • MBA holders, including recent graduates
- • Direct experience with utility clients and energy efficiency program implementation
- • Knowledge of commercial and industrial energy efficiency technologies and measures
- • Experience supporting multi-region program delivery and operations
Company Overview
Company H1B Sponsorship