[Remote] Director, Technical Program Management

Note: The job is a remote job and is open to candidates in USA. Thomson Reuters brings together trusted content and technology to help professionals and organizations make informed decisions across industries including legal, tax, accounting, compliance, government, and media. The Director of Technical Program Management will lead the technical program management function supporting the marketing AI strategy, building a team and overseeing end-to-end delivery, cross-team dependencies, adoption, risks, budgets, and executive communication.

Responsibilities

• Build, lead, and develop a team of technical program managers, and set the standard for how programs are run across the organization
• Own end-to-end delivery of the AI roadmap: plan, sequence, track, and ship the portfolio of initiatives against committed timelines and quality bars
• Manage the web of cross-team dependencies the AI strategy relies on: identify them early, sequence them, and remove blockers so delivery stays predictable across Teams no one person owns
• Drive change management and adoption: bring the people affected along, take their concerns seriously, and land capability that Teams actually use, especially when it changes how they work
• Establish and run the delivery operating rhythm: intake, prioritization, planning, reviews, roadmapping, and honest status reporting to leadership
• Surface risks, blockers, and decisions and Drive them to resolution; escalate early with clear options and recommendations
• Translate between technical and business stakeholders, keeping engineering, data, operations, and marketing aligned on scope, sequence, and outcomes
• Manage vendors, budgets, and external partners where programs require them
• Instrument delivery health and outcomes, and report progress and value honestly, including what is off track and why
• Bring enough technical fluency to engage credibly on architecture, integration, and trade-offs without needing everything translated first

Skills

• Substantial technical program or delivery management experience running complex, cross-functional technology programs, ideally including AI, data, or platform work
• A proven record of dependency and stakeholder management across Teams you do not own, making delivery predictable in a matrixed environment
• Strong change-management and adoption results: getting people to actually use what gets built, especially when it changes how they work
• Technical fluency: able to read code, understand system architecture and integrations, and engage credibly with engineers. You do not need to be a production developer
• Experience leading and developing others, whether a team, a delivery organization, or a strong track record ready to step into formal people leadership
• Fluency in modern delivery methods such as agile and scrum, with the judgment to apply them pragmatically rather than by rote
• Clear executive communication: status, risks, and recommendations that leaders can act on
• Bachelor's degree or equivalent practical experience. We care more about what you have delivered than where you studied
• Experience delivering AI or automation programs, and familiarity with the modern AI ecosystem such as agent and skill frameworks and integration patterns like MCP-style connectors
• Background in marketing, marketing technology, or commercial and Go-to-market technology
• Earlier career depth in systems engineering, integration, or architecture
• Vendor and budget management experience on meaningful program portfolios
• Relevant certifications, such as Certified ScrumMaster or an equivalent delivery credential
• Experience in a regulated or high-accuracy industry, such as legal, tax, financial services, or healthcare

Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year
• Flex My Way supportive workplace policies for managing personal and professional responsibilities
• Grow My Way programming and skills-first career development support
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Two paid volunteer days off annually
• Opportunities to participate in pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays, including two company mental health days off
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending Accounts and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan
• This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

Company Overview

Company H1B Sponsorship