[Remote] Director, Web Platform Engineering

Note: The job is a remote job and is open to candidates in USA. Greystar is a leading global real estate platform offering property management, investment management, development, and construction services in rental housing. The Director, Web Platform Engineering leads the web platform team, sets technical direction for the Sitecore-based web ecosystem, contributes hands-on to architecture and development, and partners with product, marketing, data, digital, and AI teams. The role also includes engineering leadership, mentorship, platform operations, production support, and adoption of AI-forward development practices.

Responsibilities

• Own technical direction for the web platform, partnering with the product lead as a peer to shape priorities and sequencing together
• Translate business priorities (leads and leases, campaign enablement, SEO, personalization and experimentation) into technical strategy
• Represent the web platform in enterprise technology planning, aligning direction with the rest of D2AI and broader Greystar priorities
• Stay hands-on: contribute directly and daily to architecture, code review, and development across the platform
• Set the technical example for the team, modeling the standard of work and collaborative decision-making you expect from them
• Bring deep, hands-on expertise in Sitecore AI, Vercel, and any other evolving web-based technologies across Greystar’s digital properties, with greystar.com as the flagship
• Own architectural decisions for personalization, experimentation, and content delivery on the platform
• Guide the team's ongoing development, staying current on the platform's roadmap and capabilities as Greystar's committed CMS
• Guide architecture and strategy for site search and discovery, ensuring relevance and performance keep pace with business goals
• Partner with the marketing team on content management and operations needs as they evolve
• Coordinate with D2AI's data platform and CI teams on how the web platform consumes and exchanges data (Cosmos DB, Salesforce, Databricks), partnering on integration points without owning that broader architecture
• Use AI-assisted development tools (Cursor, Claude Code, or similar) in your own day-to-day work, modeling high-leverage, AI-forward practices for the team
• Champion automated testing practices, unit tests, visual regression tests, or similar, as AI-accelerated development increases the pace and volume of change
• Evaluate and adopt AI-enabled tooling for content operations, personalization, and testing
• Coach the team on effective, responsible use of AI in their own engineering workflows
• Lead, coach, and grow the existing team, providing hands-on technical guidance and architectural thinking
• Own performance management, career development, and growth planning for each team member; mentorship and career growth are core expectations of this role
• Hire selectively to complement the team's existing strengths as the roadmap requires
• Document architecture, integrations, and operational knowledge so it lives with the team, not any single person
• Cross-train the team and distribute access and ownership so no one, including you, becomes the only person who can operate a given part of the platform
• Own break-fix resolution and production support (L2/L3) for the web platform, in-house, ensuring issues are resolved within SLA
• Maintain release processes, deployment standards, and on-call practices for the team

Skills

• • 10+ years of web platform or CMS engineering experience, with deep, current, hands-on expertise in Sitecore AI and headless implementations. This is not a role for someone who has moved fully away from the keyboard
• • Strong hands-on background in modern headless frontend architecture and Vercel or similar deployment platforms
• • Deep experience with search platforms (Coveo, Algolia, Elasticsearch, or similar) is a must. Coveo experience specifically is valued
• • Proficient with Git and modern CI/CD practices; experience with GitHub and GitHub Actions, Azure DevOps
• • 5+ years leading engineering teams, with a genuine, demonstrable track record of mentoring engineers and helping them grow their careers
• • Experience partnering with a product lead or product manager who owns roadmap direction, in a peer relationship rather than a reporting one
• • Strong executive communication skills, with the ability to represent the platform to senior technology and business leadership
• • Deep, hands-on experience with AI-assisted development tools like Cursor, Claude Code, or Copilot, not just awareness of them
• • Genuine enthusiasm for using AI to accelerate engineering work, with real examples of how you've applied it
• This position may be performed remotely anywhere within the United States except the state of Alaska
• • Experience partnering with marketing teams on content management platforms and operations
• • Experience on a conversion-focused digital platform (lead generation or e-commerce, not just content/brand)
• • Experience operating a platform across multiple regions (this platform also supports Greystar's European operations)
• • Datadog or equivalent monitoring/observability expertise
• • Bachelor's degree in Computer Science, Information Technology, or equivalent experience

Benefits

• This role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• This position may be performed remotely anywhere within the United States except the state of Alaska.

Company Overview

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