[Remote] Engineering Manager: Agentic Integrations

Note: The job is a remote job and is open to candidates in USA. Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products and enables global e-commerce brands to improve revenue and conversion. The Engineering Manager will lead the Agentic Integrations team in building and scaling production-grade integrations, balancing customer delivery with reusable tooling and platform investments. The role sets technical and operational direction, leads cross-functional collaboration, recruits and develops engineers, and improves customer and developer experiences.

Responsibilities

• Scaling agentic integrations: Be a part of building a new team that can take agentic capabilities from promising product functionality to reliable, production-grade customer deployments across many different customer environments
• Balancing customer delivery and scalable foundations: Allocate the team’s capacity across hands-on customer integration work and longer-term investments in reusable tooling, templates, documentation, automation, and platform improvements
• Cross-functional collaboration and prioritization: Work closely with Product, ML, Customer Success, Solutions, and other Engineering teams to prioritize customer needs, unblock adoption, and ensure integration learnings feed back into the product roadmap
• Technical direction and quality: Set a high bar for architecture, testing, observability, reliability, and maintainability in customer-facing integrations, especially where agentic systems interact with customer data, workflows, and business-critical experiences
• Operational excellence in customer work: Create lightweight but disciplined processes for scoping integrations, managing commitments, handling escalations, tracking risks, and ensuring customers receive a consistent, high-quality experience
• Developer and implementation experience: Improve the internal and external developer experience for agentic integrations by driving clear documentation, reference implementations, reusable components, integration playbooks, and debugging tools
• Recruiting and hiring: Own the hiring process for your team end to end, from defining the right profile for forward-deployed engineers to building a strong pipeline, running effective interview loops, and closing candidates
• Career growth: Coach and develop engineers who need to be strong both technically and in customer-facing contexts, giving direct feedback, creating growth opportunities, and helping them navigate ambiguity

Skills

• 5+ years of software engineering experience, with at least 2 years directly leading an engineering team
• Strong technical background in backend, full-stack, platform, or applied ML product engineering
• Experience leading teams that build customer-facing, production-grade systems or integrations
• Strong analytical and problem-solving skills, with the ability to triage ambiguous customer issues and translate them into clear technical plans
• Comfort working directly with customers, including technical discovery, scoping, expectation-setting, troubleshooting, and communicating tradeoffs
• Ability to collaborate effectively with Product, ML/Data Science, Customer Success, Solutions, and Engineering stakeholders
• Strong written and verbal communication skills, including the ability to explain complex technical topics to both technical and non-technical audiences
• Good product judgment and customer empathy, with a bias toward solving real customer problems while preserving long-term technical leverage
• English on [B2 level (CEFR)](https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale) or higher
• Able to attend regular meetings between 1300 and 1700 UTC
• Experience with LLMs, agentic systems, ML-powered products, recommendations, search, personalization, or data-heavy SaaS products is a strong plus
• Experience building reusable tooling, frameworks, SDKs, integration templates, or internal platforms is a plus

Benefits

• Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
• Fully remote team - choose where you live
• Work from home stipend - we want you to have the resources you need to set up your home office
• Apple laptops provided for new employees
• Training and development budget - refreshed each year for every employee
• Maternity & Paternity leave for qualified employees
• Work with smart people who will help you grow and make a meaningful impact
• Stock options - offered in addition to the base salary
• Regular team offsites to connect and collaborate

Company Overview

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