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[Remote] Engineering Manager - Customer Developer Experience

Remote Full-time Now Hiring

Note: The job is a remote job and is open to candidates in USA. Constructor is an AI-first ecommerce search and discovery platform. The Engineering Manager will lead the Customer Developer Experience team, overseeing external developer integration support and the development of open-source tooling, libraries, documentation, and examples. The role also sets technical strategy, manages hiring and career development, and ensures high engineering quality.

Responsibilities

  • Cross functional collaboration and prioritization: close collaboration with product, customer success, data science and other engineering teams to prioritize features and address customer needs effectively
  • Balancing support and delivery: allocating the team's capacity across hands-on integration support and long-term tooling development, so that neither the customers in front of you nor the platform work that scales the whole business gets starved
  • Recruiting and hiring: owning the hiring process for your team end to end, from building a strong pipeline to running an effective interview loop and closing the engineers you want
  • Career growth: guiding the development of the engineers on your team, giving direct feedback, creating opportunities that stretch them, and helping them work through the obstacles that come up along the way
  • Technical direction and quality: setting the standard for the team's tech stack, tooling, and testing practices, and holding a high bar for the quality of what the team ships
  • Open-source libraries: guiding the development of the cutting-edge TypeScript/React UI libraries your team ships and maintains, which power next-generation retail experiences worldwide
  • Developer experience: keeping DevX a first-class priority for external integrators, driving the intuitive tools, comprehensive documentation, and reference examples that shorten their time to value

Skills

  • • 5+ years of web development experience, at least 2 years directly leading an engineering team
  • • Proficiency with JavaScript & React (TypeScript experience a plus)
  • • Strong analytical and problem-solving skills, with the ability to effectively triage issues and prioritize tasks
  • • Interest in interacting with customers and solving new problems daily, working closely with internal teams
  • • Ability to communicate with clarity in written and verbal context, comfortable engaging with technical and non-technical stakeholders
  • • English on [C1 level (CEFR)](https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale) or higher
  • • Able to attend regular meetings between 2 and 8 pm UTC
  • • Passion to help fuel the continued success of our high-growth startup
  • • Experience contributing to or maintaining open source projects is a plus

Benefits

  • Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
  • Fully remote team - choose where you live
  • Work from home stipend - we want you to have the resources you need to set up your home office
  • Apple laptops provided for new employees
  • Training and development budget - refreshed each year for every employee
  • Maternity & Paternity leave for qualified employees
  • Work with smart people who will help you grow and make a meaningful impact
  • Stock options - offered in addition to the base salary
  • Regular team offsites to connect and collaborate

Company Overview

  • Constructor is an AI-enabled product search and discovery platform that provides assistance to e-commerce brands. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.constructor.io.
  • Company H1B Sponsorship

  • Constructor has a track record of offering H1B sponsorships, with 1 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.