[Remote] Engineering Manager - Foundational Services

Note: The job is a remote job and is open to candidates in USA. Outside Interactive, Inc. is the premier hub for active lifestyle enthusiasts, dedicated to making real change in the outdoor and fitness industries. They are seeking an Engineering Manager for the Foundational Services team who will manage groups of engineers to build shared services that enhance user experience across all products. The role involves leadership, people management, technical direction, and cross-team collaboration to ensure high-quality service delivery.

Responsibilities

• Build and maintain a collaborative team culture that reflects the division's values: community > company > team > individual, transparency by default, and assuming good intent and expertise from others
• Foster an environment where engineers understand the business impact of their work at every level
• Model good hygiene - fix what's broken, clean up what's messy, and hold the team to the same standard
• Manage conflict constructively, ensuring disagreements are resolved with low ego and a bias toward action
• Work closely with the team’s Product Manager to help drive the road map while maintaining scope and technical boundaries
• Run regular 1:1s and goal-setting conversations that keep engineers aligned on expectations and growing toward their interests
• Actively seek out challenging, impactful work for each engineer based on their skills and career goals, while giving them room to occasionally fail and learn
• Facilitate feedback conversations early and often - both giving and receiving
• Participate in hiring to identify candidates who will strengthen the team's culture and technical capability
• Build relationships with partner teams (Media, Mapping, and others) so that Identity & Subscription becomes the default foundation for Outside products as they expand
• Triage inbound requests from customer service and cross-team stakeholders - distinguishing bugs, one-off fixes, and larger misunderstandings of platform capabilities
• Communicate clearly across audiences, from engineers to product managers to senior leadership, adjusting depth and framing for each
• Engage deeply with the team's architecture and technical decisions to ask good questions, identify tradeoffs, and provide meaningful direction without needing to be in the code
• Ensure technical decisions are documented with clear tradeoffs
• Facilitate planning exercises that surface unknowns and produce reliable estimates, accounting for tech debt and competing priorities
• Author and mentor engineers on technical planning documents
• Establish and model modern engineering practices including CI/CD, distributed tracing, DORA metrics, observability dashboards, and LLM-assisted development
• Get hands-on when needed, prototyping or spiking to help the team communicate tradeoffs or unblock experimentation

Skills

• Experience managing engineering teams
• Strong understanding of architecture and feature development
• Ability to conduct code reviews
• Experience in building collaborative team culture
• Ability to foster an environment where engineers understand the business impact of their work
• Experience in conflict management and resolution
• Ability to work closely with Product Managers to drive road maps
• Experience in conducting regular 1:1s and goal-setting conversations
• Ability to seek out challenging work for engineers based on their skills and career goals
• Experience in facilitating feedback conversations
• Participation in hiring processes
• Ability to build relationships with partner teams
• Experience in triaging inbound requests from customer service and cross-team stakeholders
• Ability to communicate clearly across different audiences
• Deep engagement with architecture and technical decisions
• Ability to document technical decisions with clear tradeoffs
• Experience in facilitating planning exercises
• Ability to author and mentor engineers on technical planning documents
• Establishment and modeling of modern engineering practices including CI/CD, distributed tracing, DORA metrics, observability dashboards, and LLM-assisted development
• Hands-on experience in prototyping or spiking to help the team communicate tradeoffs or unblock experimentation

Benefits

• Additional compensation may include a bonus or commission .
• Health care
• Vision
• Dental
• Retirement
• Flexible Time Away
• Sick leave
• And more

Company Overview

Company H1B Sponsorship