[Remote] Engineering Program Manager

Note: The job is a remote job and is open to candidates in USA. Cisco Cloud Security Group provides cloud security and DNS services that protect users and devices from Internet threats. The Engineering Program Manager will support cloud software products and deliverables by managing complex programs, coordinating cross-functional teams, and applying AI, machine learning, and intelligent automation to improve planning, execution, and outcomes.

Responsibilities

• Bring strong Technical Program Management expertise with an AI-first vision, pioneering the adoption of AI-driven tools, automation, and data-informed decision-making to accelerate program delivery and drive innovation across teams
• Support, track and manage complex program execution, cross-functional coordination, and inter/intra team communications to deliver outstanding, high quality program outcomes
• Track and maintain cross-functional dependencies/deliverables, work with other cross-functional groups within Cisco Security to manage dependencies and deliverables
• Provide timely issue resolution and critical path management; and facilitate good communication
• Drive day-to day program activities to meet overall program objective
• Be self-directed with the ability to review changes and weigh tradeoffs between engineering resources and operational improvements
• Provide weekly updates and offer multiple levels of status across a wide spectrum of individual contributors to executive management
• Drive an AI-first approach to program management, identifying and deploying AI/ML tools and intelligent automation to streamline planning, reporting, risk detection, and decision-making
• Partner with engineering teams to plan and deliver AI/ML-powered features, demonstrating data-driven insights and predictive analytics to improve program velocity, quality, and outcomes

Skills

• * Bachelor's + 8 years, a Master's degree + 6 years, or PhD + 3 years of complex program management (preferred in software cloud environments), using both agile and waterfall. Degree should be in Engineering, Computer Science or related technical field
• * 3+ years of experience applying AI/ML tools, GenAI assistants, and intelligent automation to program management
• * 3+ years of experience coordinating cross-functional projects, facilitating team meetings, and collaborating with geographically distributed teams
• * Prior experience in Lean Enterprise / Agile / Kanban practices and supporting tools
• * Experience with defect tracking applications like JIRA and business applications such as Word, Excel and Project
• * Able to communicate well with cross-functional team members, be able to efficiently collaborate with and influence team members to achieve project goals, and contribute positively to the engineering community environment
• * Ability to understand, discuss / communicate technical concepts, with both technical and non-technical individuals
• * Ability to find opportunities to embed AI across the software delivery lifecycle
• * Working knowledge of cloud and network security concepts and technologies such as SASE, Security Service Edge (SSE), Zero Trust, DNS-layer security, secure web gateway (SWG), and firewall/cloud-delivered security
• * Familiarity with security compliance and certification frameworks (e.g., FedRAMP, SOC 2, ISO 27001, PCI DSS, GDPR) and experience supporting audit- or compliance-driven programs
• * Experience delivering programs in a DevSecOps environment, integrating security controls and testing into CI/CD pipelines and the software development lifecycle
• * Awareness of AI/ML security and responsible-AI considerations, including model risk, data privacy, secure handling of sensitive data, and threat modeling for AI-enabled products
• * Understanding of vulnerability management, incident response, and secure SDLC practices; ability to coordinate cross-functional security remediation efforts
• * Relevant security certifications such as CISSP, CCSP, CompTIA Security+, or CISM are a plus

Benefits

• U.S. employees are offered medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance, subject to Cisco’s plan eligibility rules.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees.
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations.
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
• Additional paid time away may be requested to deal with critical or emergency issues for family members.
• Optional 10 paid days per full calendar year to volunteer.
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
• Employees on sales plans earn performance-based incentive pay on top of their base salary, subject to the applicable Cisco plan.

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