[Remote] Enterprise Account Manager
Note: The job is a remote job and is open to candidates in USA. Mosai is hiring an Enterprise Account Manager to grow revenue across strategic enterprise clients by developing and closing expansion opportunities. The role manages the full expansion lifecycle, builds executive relationships, and leads upsell, cross-sell, and renewal efforts in collaboration with internal teams.
Responsibilities
- Develop and execute comprehensive account plans to identify and accelerate expansion opportunities within a portfolio of enterprise clients
- Build and maintain senior-level relationships, including C-suite and executive stakeholders, to influence long-term growth and partnership strategy
- Lead complex, multi-stakeholder sales cycles, including discovery, value articulation, solution positioning, negotiation, and close
- Drive upsells and cross-sell opportunities by aligning Mosai’s evolving product offerings to client business objectives and measurable outcomes
- Partner cross-functionally with Client Engagement, Product, and Marketing to shape account strategy, inform product direction, and deliver cohesive client experiences
- Conduct high-impact executive presentations, business reviews, and tailored product demonstrations (virtual and on-site)
- Proactively identify risks and opportunities within accounts to improve retention and unlock incremental revenue
- Maintain accurate pipeline management, forecasting, and account insights within CRM systems
- Consistently meet or exceed quarterly and annual expansion revenue targets
- Mentor and support junior team members as needed; contribute to best practices and process improvements across the sales organization
- All other job-related duties as assigned
Skills
- Bachelor's Degree from an accredited institution
- 5–8+ years of experience in a quota-carrying sales role, with a strong track record of success in enterprise SaaS and/or healthcare environments
- Proven ability to manage and grow large, complex accounts with multiple stakeholders and business units
- Demonstrated success in closing high-value, multi-year expansion deals
- Strong proficiency with CRM platforms (e.g., Salesforce, HubSpot) and standard business tools
- Exceptional communication, presentation, and negotiation skills, with experience engaging executive audiences
- Strategic thinker with the ability to translate client needs into scalable solutions and business outcomes
- Highly organized with strong pipeline management and forecasting discipline
- Self-motivated and adaptable, with the ability to thrive in a fast-paced, evolving organization
- Ability to independently manage complex challenges while exercising sound judgment on escalation
- Experience selling into post-acute healthcare, broader healthcare, or health tech organizations
- Familiarity with value-based selling methodologies and enterprise account planning frameworks
- Experience collaborating with Customer Success or Client Engagement teams on retention and growth strategies
Benefits
- Remote or Hybrid (Jacksonville/Nashville)
Company Overview