[Remote] EV Charging Program Manager

Note: The job is a remote job and is open to candidates in USA. Ecology Action advances equitable community climate solutions and reduces greenhouse gas emissions through partnership, education, and action. The EV Charging Program Manager will lead technical assistance programs supporting multifamily and small business property owners with EV charger construction, while managing consultants, contractors, budgets, contracts, reporting, stakeholder relationships, project implementation, and customer acquisition.

Responsibilities

• Tracking, assessing and managing performance against contract budget
• Managing budget adjustments internally and with funders
• Providing progress reports to funders
• Reviewing and approving Ecology Action invoices to funders in coordination with the accounting team
• Processing and approving vendor invoices in coordination with the accounting team
• Ensuring compliance with grant and contract agreement terms and conditions
• Participating in internal quarterly budgeting, forecasting, and adjustments
• Tracking and assessing performance against contract deliverables and lead on all funder contract requirements and data reporting
• Liaising with Central Services (IT, accounting, HR, Business Analytics) and Marketing Teams for project support
• Developing technical assistance workflows and processes for integration into Client CRM systems in collaboration with EV Program Operations team
• Preparing agreements and contracts with subcontractors, consultants, vendors, and program participants. Manage all contracts to scope and budget
• Ensuring that OSHA and Ecology Action safety protocols are followed during program implementation
• Maintain accurate and organized records of required documents
• Participating in team and staff meetings
• Serving as the primary point of contact (POC) for clients (funders) and contract managers, ensuring strong relationships and alignment with client expectations
• Collaborating and coordinating with project partners to implement consensus-based approaches to program implementation
• Facilitating effective communication with stakeholders to achieve program goals and high-quality deliverables
• Building a Trade Ally Partnership program and coordinating with electrical contractors to bid on projects. The Trade Ally Program will provide program resources to electrical contractors' education on industry trends, best practices, and current technologies
• Generating recommended strategies for increasing program impact and functionality. Respond to challenges in program delivery
• Building and leverage relationships with key partners and government agencies to position EA to receive additional funding
• Designing and refining systems and processes to ensure program operational efficiency and scalability
• Leading on operationalizing new or expanded EV charging services as new funding sources are secured
• Conducting initial site walks with property operators to identify optimal parking spaces for EV charging stations near common electrical panels
• Communicating with property operators to identify and document electrical loads, site constraints, parking logistics and preferences for shared or assigned EV charging
• Scheduling and participating in technical site assessments with community and facility managers and staff
• Presenting EVSE software payment settlement options that meet multi-family property operators’ operational needs
• Preparing site-specific scope of work and project design
• Preparing construction estimates and evaluating bids from EV charging installation contractors. Evaluate projects for cost-effectiveness
• Presenting technical reports, scopes of work, and construction estimates to property operators
• Supporting property operators to prepare contractor bid packages and notices to proceed to contract for EV charging station installations, and/or issuing purchase orders to subcontractors for Ecology Action’s direct installation projects
• Managing Ecology Action’s direct installation subcontractors to scope and budget
• Supporting property operators with construction project management and equipment commissioning
• Coordinating with contractors regarding equipment troubleshooting, maintenance and operations requests
• Enhancing Ecology Action’s existing relationships within the market, specifically with decision makers, senior asset management executives, public agencies and community-based organizations in one or more specific regions of California
• Directly engaging multifamily properties, small businesses, non-profit organizations and public agencies to submit EV charging project applications
• Working with EV Charging program management and business development teams to innovate, identify, and engage new external sales channels and partnerships
• Building and maintaining a pipeline of leads sufficient to achieve/exceed program objectives and equity goals
• Work closely with EA marketing team to develop customer acquisition campaigns and collateral
• Managing training, support and performance of community-based organizations and other channel partners with execution of marketing outreach campaigns
• Creating and managing systems to track, measure and evaluate marketing campaign and partner performance. Recommend and execute adjustments to approaches that maximize performance
• Reporting on outcomes of lead generation activities for funder reports

Skills

• A minimum of 5 years' related experience and a bachelor's degree in business administration, Construction Management, Electrical Engineering, Environmental Studies; or an equivalent combination of education and experience may be qualifying
• A minimum of 2 years of experience developing and managing budgets or contracts
• Technical proficiency and experience in developing and managing teams to deliver EVSE installation programs, or other construction and electrical trade related retrofits in multi-family communities, and/or public and commercial properties
• Experience managing multiple contractors and construction projects with prevailing wage requirements
• Experience with project and program management fundamentals, ideally in the EVSE or clean energy sectors (work planning, scheduling, resourcing, budget management)
• Experience with public agency and utility contract management and reporting
• Familiarity with CA electrical code, Cal-Green code, and permitting requirements for EV charging stations
• Experience managing client relationships and acting as a trusted advisor or Owner's Representative
• The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job
• While performing the duties of this job, the employee is regularly required to sit, stand, talk and hear, and use a computer keyboard and monitor
• The environment is a mixture of an office setting and working out in the field
• Most project sites will be located in Los Angeles and Ventura Counties
• This position can be hybrid (home/office) or remote and may require the employee to occasionally lift and/or move up to 25 pounds
• Master of Business Administration (MBA) or Construction Management from an accredited institution of higher education
• C-10 electrical contractors license or DIR certified electrician in the state of California
• Experience in the EV market transformation space, including accessing rebates for, and/or owning electric vehicles
• Experience living/working in low-income and under-resourced communities and/or low-income multifamily housing
• Familiarity or experience with public agencies and nonprofits working on sustainable transportation and transportation electrification policies and programs in California
• Experience with customer resource management tool systems deployment
• Experience working in a “start-up” environment
• Training in Crucial Conversations, or related skills
• Interest and passion for transportation justice, including helping community members to access safe, healthy, reliable, and affordable transportation supporting access to jobs, education, culture, and recreation

Benefits

• This position can be hybrid (home/office) or remote

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