[Remote] Executive & Operations Assistant
Note: The job is a remote job and is open to candidates in USA. NetSoft is seeking an Executive & Operations Assistant to support the CEO and day-to-day business operations. The role handles scheduling and communications, billing follow-ups, document coordination, HR support, research, and marketing and sales-adjacent tasks.
Responsibilities
- Manage the CEO’s calendar, meetings, and daily scheduling
- Draft and send professional emails and communications on behalf of leadership
- Handle outbound phone calls and follow-ups with clients, vendors, and partners
- Support billing and invoicing — track outstanding balances and follow up on accounts receivable
- Organize, track, and route contracts, agreements, and business documents for signature
- Assist with HR coordination — scheduling interviews, onboarding logistics, and employee communications
- Conduct research and prepare summaries, briefs, or reports as needed
- Support marketing outreach, cold calls, and other sales-adjacent tasks as directed
- Use AI tools to support marketing management, content, and outreach campaigns
- Handle ad hoc administrative tasks as they arise
- Assist across multiple entities at the holding company level as needed
Skills
- 2+ years of experience in an administrative, executive support, or operations role
- Excellent spoken and written English — clear, professional, and confident
- Comfortable making phone calls and representing leadership in external conversations
- Organized and detail-oriented
- Flexible and willing to take on different tasks as the business evolves
- Discreet and trustworthy with confidential business information
- Dedicated and looking for a long-term role
Benefits
- Remote work aligned with US Eastern time zone hours
- 10 days PTO
- Sick days
- Applicable US/Colombia holidays
Company Overview