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[Remote] Founding Software Engineer — Product

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Roark is a company building a platform where calls are scored, issues are filed, and fixes are proven. The Founding Software Engineer — Product will own customer-facing product surfaces end-to-end, spanning frontend, APIs, data modeling, and UI quality, while working directly with customers and design to rapidly ship improvements.

Responsibilities

  • Design and build product surfaces end-to-end: Next.js/React frontend, GraphQL API, Postgres data model — schema to pixel
  • Turn messy real-world workflows (test suites, issue triage, run reviews) into interfaces that feel obvious in hindsight
  • Work directly with design on a system that takes craft seriously — and push back when something reads wrong
  • Sit in on customer calls, watch people use your features, and ship the fix the same week
  • Raise the bar on quality: tests where they earn their keep, instrumentation everywhere, no silent failures

Skills

  • • 4+ years building production web applications, with deep TypeScript and React experience
  • • Comfort owning a feature across the whole stack — API design, data modelling, and UI polish
  • • A portfolio (or war stories) showing product taste: you notice spacing, latency and empty states
  • • Bias to ship: you would rather put a small version in front of a user this week than a big one next month
  • • Clear written communication — we are remote and we write things down
  • • Experience with GraphQL (Pothos/Yoga), Drizzle, or event-driven backends
  • • You have built developer-facing tools, dashboards or observability products before

Benefits

  • Remote work
  • US or Europe location flexibility

Company Overview

  • Roark helps teams test, monitor, and improve their voice agents. Voice AI is exploding, but reliability is still the #1 challenge. It was founded in 2025, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is https://roark.ai.
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