[Remote] Functional Analyst
Note: The job is a remote job and is open to candidates in USA. UST is a global digital transformation solutions provider that transforms lives through the power of technology. They are seeking an experienced Functional Analyst to support Supply Chain business operations, focusing on issue resolution, stakeholder engagement, and business process improvement.
Responsibilities
- Provide Business Operations support across supply chain processes and systems; analyze and resolve incidents within SLA
- Perform issue triage, identify impacted areas, and engage cross-functional teams
- Lead war rooms with IT, Business and External Partners, triage calls, and stakeholder communications
- Conduct RCA discussions and track corrective/preventive actions
- Execute tasks per SOPs; enhance documentation, knowledge base, and process efficiency
- Provide functional advisory support to stakeholders on supply chain processes and best practices
Skills
- Experience: 8–10 Years
- Strong functional expertise in supply chain business processes and enterprise applications
- Experience in production support & incident management
- Solid end-to-end supply chain knowledge
- Strong analytical, communication, stakeholder management, and business process improvement skills
- Good to Have Telco Supply Chain experience
- Exposure to SAP ECC SCM modules (MM, SD, etc.)
- Exposure to Oracle Fusion SCM
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Full-time, regular employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Full-time, regular employees receive 10 paid holidays
- Eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- They and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Company-paid Employee Only benefits: basic life insurance
- Company-paid Employee Only benefits: accidental death and disability insurance
- Company-paid Employee Only benefits: short- and long-term disability benefits
- Regular employees may purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- Participate in a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
- Benefits offerings vary in Puerto Rico
- Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Part-time employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Full-time temporary employees are eligible to participate in the Company’s 401(k) program with employer matching
- They and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
Company Overview