[Remote] Hardware Engineering Manager
Note: The job is a remote job and is open to candidates in USA. Qu is a company that values innovation and collaboration, primarily focused on providing leading-edge software solutions for the restaurant industry. They are seeking a Hardware Engineering Manager to lead a cross-functional hardware engineering group, ensuring the delivery of reliable and scalable hardware solutions while managing the entire hardware lifecycle.
Responsibilities
- Serve as the primary leader for the hardware engineering function, coordinating efforts across R&D, legacy hardware operations, strategy, and cross-functional partners to ensure seamless alignment and execution
- Provide executive oversight and accountability for the end-to-end lifecycle of all hardware products:
- Oversee the lifecycle for E2I, Computer Vision (CV), and smart cameras from initial sourcing to end-of-life
- Ensure the stabilization, support readiness, and ongoing lifecycle management of deployed KDS (Kitchen Display Systems), POS terminals, and peripheral devices
- Own the long-term hardware vision, platform decisions, multi-year roadmaps, and investment prioritization. You will guide platform modularity, reuse strategies, and make/buy/partner decisions
- Drive next-generation edge compute and AI-enabled hardware platforms (e.g., Qube & Edge AI). Ensure the successful delivery of prototype builds, performance benchmarks, and release readiness criteria
- Hold accountability for the overarching procurement strategy, scaling operations, global logistics, RMA workflows, and managing strategic vendor/OEM relationships
- Ensure rigorous standards across the hardware ecosystem by overseeing:
- Hardware documentation, revision tracking, test matrices, and compatibility
- OS and base image management policies
- Hardware certification, regulatory compliance, and hardware security validation
- QA validation, test strategies, and the creation of field support playbooks/diagnostics
- Partner directly with dedicated domain owners across R&D/IoT, Legacy & Core Hardware, and Hardware Strategy to achieve collective goals
- Consult and align closely with Hardware QA and Hardware Security teams to maintain platform integrity and safety
- Align hardware engineering initiatives with broader Product, Software Engineering, DevOps, and Finance leadership
Skills
- Proven experience as an Engineering Manager leading hardware engineering, hardware product management, or hardware operations teams
- Deep expertise in end-to-end hardware lifecycle management, from sourcing, testing and R&D, to mass scaling, RMAs, and end-of-life
- Strong strategic mindset with experience defining multi-year hardware roadmaps and leading procurement/vendor strategy
- Familiarity with Edge Compute, IoT devices, POS systems, and AI-enabled hardware architectures
- Excellent cross-functional leadership skills, capable of driving accountability across a matrixed organization and translating complex technical requirements into actionable operational plans
Company Overview
Company H1B Sponsorship