[Remote] Human Resources Representative - CSS

Note: The job is a remote job and is open to candidates in USA. YMCA of San Diego County’s Community Support Services branch is seeking a dependable and detail-oriented Human Resources Representative. The role supports employee onboarding, intake processes, employee inquiries, HR administration, compliance activities, personnel data management, and other HR initiatives while providing customer-focused service and championing the organization’s culture.

Responsibilities

• Responds as first point of contact for general employee inquiries and requests; manages and responds to emails received in centralized inboxes
• Answers staff questions and routes personnel issues, as appropriate and in a timely manner
• Ensures compliance with, and provides information related to YMCA policies, procedures, and practices
• Assists during all stages of the employee life cycle, from applicant tracking, onboarding and facilitation of company exit
• Coordinates and supports high volume onboarding needs, including schedules, compliance training and department activation
• Compiles, organizes, reports, and tracks confidential personnel and organizational data
• Acts as a champion of culture and supports company mission, vision, and values
• Supports HR initiatives, such as but not limited to performance reviews, benefits open enrollment, compliance trainings and certification tracking
• Supports YMCA Volunteer processing and paperwork
• Assists in providing training and communication to field personnel
• Performs other duties as assigned

Skills

• Monday through Friday core business hours, with regular travel required at least twice a week between North County and South County based on operational needs
• Remote (must work within San Diego County Region)
• Average 2-3 times a week travel conducting intakes within San Diego County
• Must have access to reliable transportation to travel regularly throughout San Diego County
• At least two (2) years' experience working in Human Resources or certificate in Human Resources and two (2) years administrative experience
• General knowledge of Human Resources practices and policies
• Experience working in a customer focused, high-volume, and fast-paced environment
• Experience working with HRIS and time keeping systems
• Must possess strong communication skills, both verbally and in writing, to interact with and respond to a varied group of internal and external stakeholders
• Strong administrative, organization, and time-management skills
• Ability to work independently, with little supervision, while being part of a team
• Proficient in Microsoft Office software (i.e., Microsoft Outlooks, Excel, Word, etc.) and general office equipment

Benefits

• Full-Time position
• Hybrid work environment
• Remote work designation within the San Diego County Region
• Employee benefits are available through the YMCA of San Diego County employee benefits program

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