[Remote] Implementation Consultant

Note: The job is a remote job and is open to candidates in USA. Fast Enterprises provides software and services that support citizens and government agencies, including implementations for tax, motor vehicle, driver license, unemployment insurance, and child support engagement systems. The Implementation Consultant participates in the full project lifecycle, gathering requirements, configuring client-specific functionality, developing and testing features, managing SQL queries, troubleshooting issues, and supporting production deployments while working with agency clients.

Responsibilities

• Consult with agencies to understand their business needs and how to implement the FAST software to best serve their customers
• Demonstrate confidence while clearly delivering information at both a high level and a technical level when applicable
• Work with your team to problem-solve and respond quickly to changing project requirements and customer needs
• Identify and investigate complex issues to make decisions and develop solutions
• Configure client-specific functionality to meet each agency’s unique requirements that go beyond our out-of-the-box functionality. This configuration is performed using FAST tools within the software’s user interface, as well as either VB.Net or C#
• Create and modify SQL queries to efficiently retrieve data from a relational database
• Implement new features and navigate them through testing and deployment
• Maintain confidentiality and adhere to company policies along with all relevant laws when exposed to protected client information

Skills

• Qualified candidates will join one of our locations and work fully in-office
• All candidates should be flexible in regard to work location and comfortable working on site with clients
• Applicants should be comfortable with a 2027 start date
• Candidates should have strong technical and communication skills, enabling them to interact with clients and detail system functionality
• Bachelor's degree in Computer Science, Information Systems, Mathematics, or Engineering (graduates from all areas of study with technical training or experience will be considered)
• 3.0 minimum GPA
• Experience in a .NET or similar development environment
• Exposure to SQL in Microsoft SQL Server, Oracle, PostgreSQL, MySQL, or a similar database management system
• Openness to relocating every 2-3 years, on average, to different project locations (both starting and subsequent locations) throughout the US with relocation assistance
• Excellent written and verbal communication and interpersonal skills are critical—charismatic people person with the ability to talk to anyone and comfort working in an ever-changing, fast-paced environment
• Strong sense of personal ownership and pride in your work
• Ability to work independently, as well as contribute significantly in coordination with a team
• Enthusiasm to take on challenges, be curious, grow, and learn from others
• Please note, we cannot consider candidates who will require visa sponsorship now, or in the future in the United States or Canada

Benefits

• Merit-based pay structure
• 401(k) matching program
• Performance-based bonuses
• Health, dental, and vision insurance are 100% employer-paid for FASTies and their families
• FAST Pause sabbatical program providing one month of paid leave
• Paid parental leave
• Paid holidays, vacation, and sick time
• Bonus time compensation
• Gift matching program matching annual volunteer hours or monetary donations
• Team-building activities throughout the year
• Relocation assistance, with the FAST Relocation team coordinating and assisting through each stage of the move

Company Overview