[Remote] Implementation & Optimization Consultant

Note: The job is a remote job and is open to candidates in USA. Techknowledge Group is a white-glove HCM and payroll consulting firm that provides strategic support across system selection, implementation, optimization, managed services, and data migration. The Implementation & Optimization Consultant will lead full-cycle HCM/payroll implementations, including data migration, configuration, training, and change management, while managing ongoing optimization and long-term client relationships.

Responsibilities

• Lead full-cycle HCM/payroll system implementations for new TKG clients, from kickoff through go-live and post-launch support
• Build and manage detailed, transparent project plans, timelines, and milestones, and keep clients and internal stakeholders aligned throughout
• Validate, clean, and migrate client payroll, HR, and historical data into the new platform, ensuring accuracy and integrity
• Configure HCM/payroll system settings (pay groups, earnings/deductions, workflows, tax setup, reporting) to match each client's requirements
• Train client administrators and end users on the new system and drive adoption through structured change management
• Own ongoing optimization for existing clients: proactively review system configuration, workflows, and reports to find efficiency and compliance improvements as their business changes
• Stay current on platform updates, new features, and releases from HCM/payroll vendors, and recommend/implement changes that keep clients' systems running at their best
• Serve as a client's day-to-day point of contact — during both the initial implementation and the long-term optimization relationship that follows — translating technical detail into clear, practical guidance
• Partner with TKG's managed payroll/HR and concierge teams to ensure a seamless handoff after go-live and continuity of support afterward
• Identify and troubleshoot data or configuration issues, escalating to vendor partners when needed

Skills

• Working familiarity with one or more major HCM/payroll platforms (e.g., Paylocity, Paycor, Paycom, Rippling, or similar)
• Strong project management skills, with the ability to balance new implementations and ongoing client optimization work at the same time
• Excellent attention to detail, especially around payroll data accuracy, tax setup, and compliance
• Clear, confident written and verbal communication — you can explain technical concepts to non-technical stakeholders
• A consultative, client-first mindset with genuine interest in long-term client relationships, not just closing out a one-time project
• A continuous-improvement mentality — you naturally look for ways to make an already-live system work better
• Comfort working independently in a fully remote environment
• Proficiency with standard business tools (Microsoft 365, Excel/spreadsheets)
• 3–5+ years of experience in payroll, HR, or HCM — ideally including hands-on implementation, configuration, migration, or system optimization work
• Proficiency with standard business tools (Microsoft 365, Excel/spreadsheets); experience with QuickBooks or similar accounting platforms is a plus
• Payroll or HR certification (e.g., CPP, FPC, PHR/SHRM-CP)

Benefits

• Fully remote role with a flexible, supportive team culture.
• Opportunity to grow with a specialized firm at the center of the HCM and payroll consulting space.

Company Overview