[Remote] Implementation Project Manager

Note: The job is a remote job and is open to candidates in USA. Medisolv, Inc. is a company focused on making healthcare quality manageable and actionable by partnering with various healthcare organizations. They are seeking an Implementation Project Manager to oversee the deployment of their software solutions, ensuring successful implementation through project management, client engagement, and strategic planning.

Responsibilities

• Manage multiple healthcare SaaS implementation projects simultaneously, ensuring alignment with client goals and company standards
• Serve as the primary point of contact for clients throughout the implementation lifecycle, building strong relationships and addressing client needs
• Establish and reinforce clear expectations with clients and internal stakeholders regarding scope, timelines, deliverables, risks, dependencies, and client responsibilities to ensure alignment, accountability, and successful implementation outcomes
• Collaborate with cross-functional teams, including product management, engineering, and customer success, to develop comprehensive implementation plans tailored to client requirements
• Identify potential risks and develop mitigation strategies to ensure seamless delivery of projects
• Analyze and refine implementation processes, recommending improvements to optimize efficiency and client satisfaction
• Provide regular updates to the Director of Implementations on project status, team performance, and client feedback

Skills

• Manage multiple healthcare SaaS implementation projects simultaneously, ensuring alignment with client goals and company standards
• Serve as the primary point of contact for clients throughout the implementation lifecycle, building strong relationships and addressing client needs
• Establish and reinforce clear expectations with clients and internal stakeholders regarding scope, timelines, deliverables, risks, dependencies, and client responsibilities to ensure alignment, accountability, and successful implementation outcomes
• Collaborate with cross-functional teams, including product management, engineering, and customer success, to develop comprehensive implementation plans tailored to client requirements
• Identify potential risks and develop mitigation strategies to ensure seamless delivery of projects
• Analyze and refine implementation processes, recommending improvements to optimize efficiency and client satisfaction
• Provide regular updates to the Director of Implementations on project status, team performance, and client feedback
• You approach your work with an AI-first mindset
• You take initiative and enjoy driving tasks from inception to completion
• You have empathy for your colleagues
• You understand that at growth stage companies, things will evolve, and you may have to be flexible in your approach and in your expectations
• You love a challenge
• You embrace change
• Candidates must successfully complete a pre-employment background check and be legally authorized to work in the United States, as sponsorship is not available

Company Overview