[Remote] IT Engineer

Note: The job is a remote job and is open to candidates in USA. Panthalassa is a renewable energy and ocean technology company developing technologies to unlock sustainable ocean energy. The IT Engineer will architect and manage endpoint, identity, security, compliance, and physical IT infrastructure while providing escalation support and mentorship to the IT support team.

Responsibilities

• Administer our MDM platforms (Microsoft InTune, JumpCloud) for Windows and macOS devices, including enrollment, configuration profiles, compliance policies, and application delivery
• Architect and execute our zero touch provisioning rollout (Windows Autopilot and Apple Business Manager/Automatic Device Enrollment), eliminating manual imaging for new device deployments
• Audit device enrollment and ensure 100% compliance across all devices in our MDM platforms
• Design and implement BYOD policies and enrollment workflows, enabling secure access from personal devices
• Administer Microsoft Entra ID, including user lifecycle, group management, dynamic membership rules, and Conditional Access policies
• Implement and refine context-aware access controls — tying device compliance posture, identity signals, and location to resource access
• Manage SSO integrations and application provisioning via SCIM and SAML across our SaaS stack
• Help implement our zero trust roadmap and translate policy into enforceable technical controls
• Own day-to-day operation and expansion of our physical office technology: building access control systems, badge readers, and door hardware
• Deploy, configure, and maintain printers and print management infrastructure across office locations
• Manage physical network infrastructure including switch configuration, cable patching, and troubleshooting wired and wireless connectivity issues
• Participate in office build-outs and capital projects, coordinating physical IT infrastructure for new or renovated spaces
• Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure projects
• Support adoption of a compliance framework (e.g., NIST or equivalent), translating requirements into concrete IT controls and documentation
• Develop and enforce endpoint security baselines, patch management cadences, and device health policies
• Collaborate with leadership to draft and operationalize infosec policies, including acceptable use, access control, and incident response procedures
• Monitor and respond to endpoint telemetry and security alerts, working with relevant stakeholders on remediation
• Serve as the primary escalation point for our IT Support Specialist on complex technical issues across hardware, software, and identity
• Provide mentorship, guidance, and structured knowledge transfer to grow the support team’s capabilities
• Review and improve ticketing workflows, documentation standards, and knowledge base content in Confluence and Jira Service Management
• Set technical direction for scalable support processes that can grow with the team

Skills

• * Experience administering endpoint management for mixed Windows/macOS environments (MDM, device compliance, app deployment)
• * Experience managing identity and access in a modern IdP (user lifecycle, group policy, conditional/context-aware access)
• * Practical networking and on-site IT skills (switching/Wi-Fi basics, cabling/patching, troubleshooting in a real office)
• * Ability to write clear documentation and turn policies into concrete, enforceable technical controls
• * Comfort working across abstraction layers—designing systems one day, swapping hardware the next
• * Experience administering a modern MDM solution, such as InTune, Jamf, JumpCloud, Inu, etc
• * Experience administering a modern IdP solution, such as Microsoft Entra ID, Okta, or Google Workspace
• * Experience implementing SSO and provisioning integrations (SAML, SCIM) across SaaS tools
• * Familiarity with zero trust concepts and how they translate into endpoint and identity controls
• * Experience supporting or implementing a security/compliance framework (NIST, ISO 27001, SOC 2, or equivalent)
• * Experience with endpoint telemetry and responding to security alerts (triage, remediation, root cause)
• * Experience owning access control systems, conference room/AV setups, and vendor coordination for office IT projects

Benefits

• Equity in the company.
• Flexible paid time off
• Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
• Vision insurance (the company pays 100% for full time employees, their partners and dependents)
• Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if needed).
• Hybrid/remote arrangement with quarterly visits to the Portland office

Company Overview