[Remote] IT Program Manager

Note: The job is a remote job and is open to candidates in USA. Client First Technologies is seeking an IT Program Manager to support a government customer in managing large enterprise license agreements. The role provides end-to-end enterprise agreement program management, including planning, scheduling, risk management, governance, technology optimization, cost analysis, and stakeholder coordination.

Responsibilities

• Provide the full project lifecycle (initiation, planning, execution, closeout) using accepted PM standards and VA/customer procedures
• Develop and maintain project charters, schedules, and plans; ensure all artifacts are retrievable by customer personnel for review and approval
• Maintain a single, consolidated, authoritative EA issue log covering milestones, risks, variances, costs, resources, and SLA commitments
• Facilitate kickoffs, working groups, and status meetings; run formal reviews with sponsors, business owners, SMEs, and stakeholders to confirm deliverable acceptance
• Deliver weekly status updates to the customer’s Program Managers; escalate issues requiring leadership decisions
• Coordinate with customer partners, internal teams, and external vendors
• Support refinement of project standards and quality objectives consistent with customer guidance; route documentation through the customer PM for approval prior to implementation
• Manage change control - notify affected groups of approved changes and track corrective actions against plan
• Support governance & oversight across identity, security, compliance, offline personas, ordering guidance, and EA maturity/strategic roadmap activities
• Maintain SLA tracking and security/compliance posture reporting for EAs
• Analyze enterprise-wide technology needs by determining whether full EA product entitlements are warranted, or whether alternative access methods meet the requirement at lower cost
• Synthesize cost data and utilization data into data-driven optimization recommendations that inform EA renewal and negotiation strategy
• Make recommendations to the customer and product owners on licensing-mix and platform-substitutions surfaced by the analyst roles

Skills

• Minimum seven (7) years of professional experience
• Minimum two (2) years successfully managing IT projects
• Bachelor's degree in an IT-related field
• Experience managing enterprise-scale IT programs, preferably within federal environments
• PMP certification or demonstrated proficiency with PMP-aligned project management, risk management, and schedule oversight
• Demonstrated ability to coordinate across multiple technical and business teams and vendors
• Working understanding of enterprise licensing, identity management, compliance, and security considerations
• Ability to synthesize cost and utilization data into enterprise-scale technology and entitlement strategy decisions
• Strong executive communication skills; ability to brief senior VA leadership with decision-ready recommendations
• Must be able to sit and stand for extended periods of time
• Occasional travel and overtime may be required

Benefits

• This is a full-time, remote position.
• CFT offers a full benefits package.
• A collaborative work environment.
• A strong company culture.

Company Overview