[Remote] IT Systems Engineer, Client Platform Engineer

Note: The job is a remote job and is open to candidates in USA. Anthropic is on a mission to create reliable and interpretable AI systems. They are seeking an IT Systems Engineer to own the endpoint platform, manage device configurations, and collaborate with security and infrastructure teams to ensure compliance and operational efficiency.

Responsibilities

• Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS, Windows, and mobile, with canary stages and rollback built in
• Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
• Build patch management automation with rapid enforcement timelines while maintaining good user experience
• Design zero touch provisioning that turns a sealed box into a productive machine on day one
• Run software distribution for the fleet, including managed app distribution for mobile devices
• Turn fleet telemetry into policy, dashboards, and early drift warnings, and build automation with Claude that removes operational toil
• Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
• Serve as the deep escalation tier for endpoint issues IT Operations can’t resolve

Skills

• Have 8+ years building secure IT systems in complex environments, or for Staff level, have led projects spanning multiple teams that changed how an organization operates
• Have managed endpoint fleets of thousands of macOS and Windows devices through a modern MDM
• Treat endpoint configuration as code and have moved past clicking in consoles, whether through scripted deployments or full GitOps
• Go deep on one platform (macOS internals such as launchD, configuration profiles, TCC, and system extensions, or Windows internals such as CSPs, the registry, PowerShell, and BitLocker) and are genuinely hands on with the other
• Excel at solving ambiguous problems with multiple stakeholders
• Communicate technical concepts clearly to any audience
• View IT Engineering as requiring product engineering rigor
• Successfully deliver complex projects from conception to production
• Write clear documentation as a natural part of your workflow
• Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Have operated an MDM or device management platform as a service, not only consumed one as SaaS
• Have worked with open source endpoint and device management tooling
• Have built automated, progressive rollout systems with promotion gated on telemetry
• Have experience running infrastructure as code in a public cloud
• Have managed a mixed fleet across macOS, Windows, and mobile, with real depth on at least one platform
• Bring proficiency in Swift or Go for building endpoint tools
• Have used LLMs to automate operational work, or are excited to make Claude a teammate

Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• A lovely office space in which to collaborate with colleagues
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

Company Overview

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