[Remote] Lead Technical Program Manager
Note: The job is a remote job and is open to candidates in USA. Brooksource is an IT and engineering services provider supporting technology and healthcare initiatives for government and enterprise clients. The Lead Technical Program Manager supports technology product management by guiding products through their lifecycle, aligning user needs with product strategy, and coordinating with cross-functional, product, and engineering teams. The role focuses on user stories, roadmap priorities, backlog management, stakeholder relationships, and delivery in agile environments.
Responsibilities
- Support capabilities under a product area and understand the “what & why” of user stories
- Demonstrate empathy for the customer journey and applicable personas
- Collaborate with users, business, technology, and product teams to enhance consumer experience
- Partner with product managers/owners to prioritize work and meet obligations
- Understand product strategy, roadmap, demand, priorities, and scrum team capacity
- Ensure user stories align with OKRs; decompose capabilities into features/stories
- Work with engineering teams on requirements and user stories; gather necessary business information
- Balance operational and technical needs; articulate core technology enabling business functions
- Support backlog prioritization and build trusted relationships with stakeholders
- Operate effectively in an ambiguous, dynamic environment with a growth mindset
Skills
- HS Diploma or GED equivalent
- U.S. Citizen
- Experience leveraging AI tools in the product lifecycle to improve quality and efficiency
- 3+ years in product management or technology delivery roles
- 3+ years working in agile or scaled agile environments
- 3+ years analyzing customer needs, engagement, and product performance
- 1+ years executing work across matrixed product teams
- Bachelor's degree or equivalent experience
- 4+ years in product management or technology delivery roles alongside engineers
- Certified Scrum Product Owner; LESS certification
- Strong communication skills for technical and non-technical audiences
- Ability to represent the voice of the customer in technical discussions
- Experience with application development and software integrations
- Solid research and problem-solving skills; ability to achieve goals in a matrix environment
- Healthcare experience and familiarity with state/federal government clients
Benefits
- Remote work (CST)
- Competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage
- 401(k) plan with a company match, fully vested after eligibility
- Paid time off
- Sick time
- Paid company holidays
- Employee Assistance Program (EAP), including virtual counseling, financial services, legal services, and life coaching
Company Overview