[Remote] Lead Workfront System Administrator
Note: The job is a remote job and is open to candidates in USA. Avantor is seeking a Lead Workfront System Administrator to serve as the primary platform expert for Adobe Workfront and related workflow technologies. The role will administer and optimize the platform, design workflows and automations, develop reporting and governance solutions, support integrations, and drive user adoption and continuous improvement.
Responsibilities
- Administer, configure, and maintain Adobe Workfront to support evolving business and operational requirements
- Manage platform configuration, including portfolios, programs, groups, teams, layouts, custom forms, queues, workflows, and permissions
- Ensure platform stability, scalability, data integrity, and adherence to governance standards
- Monitor system performance and proactively identify opportunities for optimization
- Support Workfront Planning and related workflow technologies as applicable
- Partner with stakeholders to understand business processes, challenges, and operational goals
- Facilitate workflow discovery and requirements-gathering sessions across marketing and cross-functional teams
- Document current-state and future-state processes and recommend improvements that increase efficiency, visibility, and consistency
- Translate business requirements into scalable Workfront configurations, workflow designs, automation, and reporting solutions
- Promote process standardization and operational excellence through effective workflow design
- Design, build, and maintain reports, dashboards, and executive-level metrics to support decision-making and operational transparency
- Partner with leadership to define and measure platform adoption, workflow compliance, capacity, and operational performance metrics
- Maintain reporting standards, data governance practices, naming conventions, and metadata structures to ensure reporting accuracy and consistency
- Perform periodic audits and data quality reviews to maintain system integrity
- Design, build, maintain, and monitor workflow automations using Workfront Fusion and related technologies
- Support integrations between Workfront and connected business systems
- Troubleshoot automation and integration issues and identify opportunities to improve efficiency through technology
- Evaluate new platform capabilities and automation opportunities to enhance business processes
- Serve as the primary escalation point for Workfront support and troubleshooting
- Manage user administration, permissions, access controls, and license allocation processes
- Develop and deliver user training, onboarding materials, best practices, and support documentation
- Promote platform adoption through education, communication, and continuous engagement with stakeholders
- Gather user feedback and identify opportunities to improve the user experience and increase adoption
- Evaluate Workfront releases and new platform capabilities to assess business impact and opportunities
- Coordinate testing, validation, and deployment of system enhancement and configuration changes
- Maintain platform documentation, governance standards, process maps, and solution designs
- Identify opportunities to leverage automation, AI, and emerging technologies to improve workflow efficiency and effectiveness
Skills
- 5+ years of Adobe Workfront administration experience in a complex business environment
- Experience designing and implementing workflow solutions, process improvements, and automation initiatives
- Advanced knowledge of Adobe Workfront administration, configuration, reporting, and workflow design
- Experience building and maintaining Workfront Fusion automations and integrations
- Strong understanding of business process improvement, workflow optimization, and operational excellence principles
- Proficiency in text mode reporting, dashboards, custom forms, request queues, and workflow configuration
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to translate business requirements into scalable system solutions
- Strong communication, facilitation, and stakeholder management skills
- Experience delivering user training and driving platform adoption
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Customer-focused mindset with a commitment to service excellence and continuous improvement
- Bachelor's degree in Business, Marketing, Information Systems, Management, or a related field preferred
- Experience with Workfront Fusion, integrations, APIs, and workflow automation preferred
- Experience supporting enterprise marketing operations or business process management initiatives preferred
- Workfront Planning experience preferred
- Adobe Workfront certifications are a plus
Benefits
- Learning experiences to support your career growth and success
- Medical, dental, and vision coverage
- Wellness programs
- Health savings and flexible spending accounts
- A 401(k) plan with company match
- An employee stock purchase program
- 11 paid holidays
- 18 PTO days annually
- Volunteer time off
- 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.
Company Overview
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