[Remote] Learning and Development (L&D) Program Manager

Note: The job is a remote job and is open to candidates in USA. SentiLink provides identity verification and risk solutions that help institutions and individuals transact with confidence. The Learning and Development Program Manager will build and scale the company’s learning strategy and programs across the employee lifecycle, including onboarding, fraud education, manager development, leadership development, and professional growth. This role will partner with company leaders, facilitate learning experiences, improve knowledge-sharing resources, and measure program effectiveness.

Responsibilities

• Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact
• Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth
• Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance
• Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company
• Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools
• Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes
• Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution

Skills

• 6-10 years of experience in Consulting (leading learning, change management, or organizational effectiveness workstreams), Learning & Development, Talent Development, or similar
• Experience building and scaling learning programs rather than simply delivering existing content
• Excellent presentation and facilitation skills, with the ability to engage a range of audiences
• Strong program management skills and the ability to independently drive multiple initiatives from idea through execution
• Experience designing practical, engaging learning experiences for adult learners
• Excellent written and verbal communication skills
• Comfortable working in an ambiguous, fast-paced environment where you'll be building many programs from the ground up
• Curious, collaborative, pragmatic, and highly execution-oriented
• Experience in a startup or high-growth technology company
• Experience supporting technical organizations

Benefits

• Equity
• Employer paid group health insurance for you and your dependents
• 401(k) plan with employer match (or equivalent for non US-based roles)
• Flexible paid time off
• Regular company-wide in-person events
• Home office stipend
• Remote work

Company Overview