[Remote] Learning Systems Administrator

Note: The job is a remote job and is open to candidates in USA. O'Reilly Auto Parts is a well-established company known for growth and career development opportunities. The Learning Systems Administrator role supports the Learning & Development team by managing training operations, improving processes, assisting field employees, and administering recognition programs. This position serves as a key contact for training-related inquiries and helps enhance the overall learner experience.

Responsibilities

• Provide administrative support for Learning & Development initiatives and programs
• Maintain records, documentation, forms, and standard operating procedures
• Support instructor-led and virtual learning events through preparation, coordination, and follow-up activities
• Serve as the first point of contact for basic training support requests from field team members
• Assist employees with training completion verification and common learning-related questions
• Troubleshoot routine issues and escalate complex technical or system-related concerns to the appropriate teams
• Provide timely and professional support via phone, email, and other communication channels
• Identify opportunities to improve administrative workflows and learner support processes
• Develop and maintain standardized procedures, templates, and documentation
• Partner with the L&D Administrative Supervisor to implement continuous improvements that enhance the learner experience and reduce administrative effort
• Coordinate administrative activities for the You Rock Recognition Program
• Track nominations, recognition activity, communications, and program reporting
• Help maintain recognition records and assist with program logistics and communications
• Support Learning & Development team meetings, projects, and special initiatives
• Respond to questions from field leaders and team members regarding training resources and processes

Skills

• Associate's degree or equivalent work experience
• 2+ years of administrative, operations, customer support, or Learning & Development experience
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong customer service mindset with a focus on supporting field team members
• Proficiency with Microsoft Office, including Outlook, Word, PowerPoint, and Excel
• Advanced Microsoft Excel skills, including PivotTables, formulas, Power Query, or similar reporting capabilities
• Experience creating workflows or automations using Microsoft Power Automate, Power Apps, or other automation tools
• Experience supporting Learning & Development, Human Resources, or Training teams
• Experience preparing reports and working with training data
• Familiarity with Microsoft Teams and SharePoint
• Experience documenting processes and developing standard operating procedures
• Continuous improvement experience using Lean, Six Sigma, or similar methodologies is a plus

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

Company Overview