[Remote] Manager, API Services
Note: The job is a remote job and is open to candidates in USA. C1 is the foremost, single-source provider of advanced communications and data technology for business. The Manager of API Services will lead the API development team, ensuring the delivery and enhancement of high-quality APIs while maintaining optimal performance and integration with existing systems.
Responsibilities
- Leads and manages the API services software development team
- Oversees the design, development, and delivery of high-quality APIs
- Ensures the maintenance, enhancement, and performance of existing APIs
- Collaborates with Application Administrators and PMO on API integration, help desk resolution, and delivery
- Establishes and enforces API development standards and best practices
- Manages team performance, including hiring, mentoring, and performance reviews
- Participates in road mapping, budgeting, and other forecasting tools
- Stays current with API technologies and industry trends (highlights the need for ongoing learning)
- Ensures that teams have appropriate solutions and technical specifications, direction, and resources to deliver solutions effectively by establishing realistic estimates for timelines
- Gains a thorough technical understanding of our current software applications and how the business uses them to manage their day-to-day work
- Researches, analyzes, and recommends new technologies and processes that improve software quality, reduce development costs, and/or bring value to the business users
- Contributes to software upgrades, build/buy decisions, and testing phases (unit & UAT)
- Participates in release/sprint planning and scrum meetings as needed
- Provides Tier III/IV support for resolving production system issues
- Collaborates on hardware requirements for optimal software performance
- Establishes and maintains documentation standards
- Ensures adherence to SOC2 controls
- Manages own work to meet agreed timelines
Skills
- Bachelor's degree with 5+ years of software development experience with ASP.NET and VB.net or C#.net OR 8+ years managing a software development team
- 5+ years of experience with SQL 2008 and above
- Strong analytical and problem-solving skills required
- Strong verbal and written communication skills required
- Proven experience leading technical teams
- Strong experience with: CRM, ERP, and Managed Services platforms
- API models, architecture, and development
- API iPaaS platforms
- Microsoft SharePoint (2013+)
- SQL Server Reporting Services (SSRS)
- Azure DevOps
- DevOps and CI/CD practices
- Familiarity with data warehousing concepts
- Exposure to MVC/Razor and Web Services (WCF/Web API)
- Experience in Agile development methodologies
Benefits
- 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
- Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
- RX Home Delivery
- HSA withEmployer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- Vision (2 plans: 12-month and 24-month frames allowance)
- FSA Plans (Healthcare, Dependent Care and Limited Purpose)
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Term Disability
- Long Term Disability (2 plans: Employer-paid or optional Self-paid)
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance for team member, spouse and child
- Voluntary Accidental Death for team member and spouse
- Legal/ID Theft Plans
- TeleHealth
- Wellness via Omada Health (healthy living solution)
- Travel Assistance
- Business Travel Accident Coverage
- Medical for foreign travel coverage
- Employer-paid Pet Telehealth
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Volunteer Time Off
- 10 Holidays
- Summer Sizzle
- On Demand Pay (Daily Pay)
Company Overview