[Remote] Manager, Compute Services

Note: The job is a remote job and is open to candidates in USA. First Quality is a family-owned manufacturer of personal care and household products with operations across the United States and Canada. The Compute Services Manager leads teams responsible for enterprise compute platforms across on-premises data centers and cloud environments, providing strategic direction, technical leadership, and operational oversight. The role oversees compute, virtualization, storage, backup, hybrid cloud services, security, modernization, team development, and service reliability.

Responsibilities

• Provide leadership and direction for the Compute Services organization, encompassing the Data Center Services and Cloud Platform & Infrastructure Operations teams
• Develop and maintain technology roadmaps for compute, virtualization, storage, backup, and hybrid cloud platforms in partnership with Solution Architects across both teams
• Develop talent through coaching, feedback, and intentional growth opportunities
• Ensure consistent architectural standards, design patterns, and operational practices across on-premises and cloud compute environments
• Oversee the design, implementation, and lifecycle management of on-premises compute platforms, including server hardware, hypervisors, operating systems (Linux, Windows), Azure compute services, and enterprise backup systems
• Partner with Architecture teams to ensure solutions align with enterprise standards and support long-term modernization strategies
• Drive operational excellence through monitoring, automation, capacity planning, and continuous improvement
• Maintain a strong security posture across compute platforms, including patching, hardening, vulnerability remediation, and compliance
• Collaborate with Information Security to ensure compute services meet security and governance requirements
• Manage vendor relationships, contracts, and procurement for compute platforms, including contract negotiations
• Establish and maintain budgets for related services, capital expenditures, and operating expenses
• Support demand planning, project prioritization, and resource allocation across compute teams
• Oversee service transition processes, ensuring Build-to-Run handoffs are complete, documented, and operationally ready
• Provide escalation support for complex incidents and problems, driving timely resolution and root cause analysis
• Foster a culture of teamwork, accountability, and continuous learning, ensuring the team is equipped with skills for current and future technologies

Skills

• * Minimum 10+ years of IT infrastructure experience with responsibility for compute, virtualization, and cloud technologies
• * Minimum 5+ years of leadership or management experience overseeing technical teams and people
• * Technical foundation in server infrastructure and hypervisors such as VMware technologies and Nutanix AHV hyper-converged infrastructure, and hybrid cloud architectures
• * Experience managing Cloud (Azure) compute services, landing zones, automation, cloud governance and FinOps
• * Understanding of enterprise backup systems, disaster recovery, and business continuity strategies
• * Experience with Windows Server, Linux, Active Directory, DNS, authentication, and identity integration
• * Strong understanding of Microsoft 365 platforms and services
• * Proven experience in vendor management, contract negotiation, and procurement
• * Strong project and process management skills, including experience with ITIL practices
• * Excellent written and verbal communication skills, able to engage effectively with both technical and business stakeholders
• * Demonstrated ability to lead teams, drive change, and deliver results in a fast-paced environment
• * Results-oriented, customer-focused, and highly motivated
• * Strong leadership presence, with the ability to influence and drive alignment
• * Excellent problem-solving and decision-making skills
• * Strong organizational and time-management abilities
• * Strong listening skills with consistent, reliable responsiveness
• * Takes pride in workmanship, with a commitment to delivering high-quality solutions
• * Ability to work in a 24/7 environment
• * Ability to travel up to 10% and visit manufacturing plants when necessary
• * Experience in manufacturing environments preferred but not required

Benefits

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums

Company Overview

Company H1B Sponsorship