[Remote] Manager, ECM Ops & Analytics

Note: The job is a remote job and is open to candidates in USA. Kraft Heinz is a leading global food company, and they are seeking a Manager for their ECM Ops & Analytics team. This role involves partnering with various teams to streamline data and reporting processes, ensuring alignment with brand and customer strategies to achieve business goals.

Responsibilities

• Support eCom Ops teams in delivering top KPIs at Business Unit level
• Support existing routines between the ECM Ops team and the Business Units by owning all performance reporting and analysis
• Identify biggest areas of opportunity for Business Units to win within eCommerce by analyzing performance at retailer and category level
• Support ECM Customer teams category level targets by ensuring actions are planned and results are shared back with the Business Units
• Make strong connections between leading and lagging metrics to help communicate relationship between the two and inform stronger decision making
• Monitor and help analyze competitor and customer trends and shifts that may impact KHC performance
• Own creation of visuals to support the story of ECM performance to the Business Units
• Own and integrate Business Unit reporting into ECM routines
• Standardize ECM reporting and routines to include Business Unit views and drive actions across ECM customer teams
• Streamline BU reporting and trends into ECM yearly planning process
• Support and integrate ECM spend data tracking into forward looking forecasting and analyze return of BU investment in ECM
• Support ECM Ops team in spend planning, tracking, and integration into the ECM LE
• Analyze and create strong Business Unit facing analysis on the estimated return of investments in ECM on the total brand performance
• Support gathering and standardization of incremental returns across customers and tactics

Skills

• Passion for high performance and digital success
• Ownership mentality, especially around performance, data, internal partnerships, and planning
• Strong CPG experience in Sales, Marketing, Category Leadership, Insights, or eCommerce
• Strong analytical thinking skills and/or experience in performance reporting/analytics
• Advanced proficiency in Excel and ability to develop complex reporting using multiple datasets
• Strong project management skills and organization
• Clear examples of being a trusted, simplistic storyteller who can engage effectively at an executive level
• Experience presenting & representing a broader team in milestone moments with leaders
• Experience building presentations with storytelling framework
• Motivated self-starter who can work under pressure and manage multiple priorities
• Strategic thinking and the ability to connect consumer insights to business goals
• Intermediate technical proficiency in SQL

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability
• Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

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