[Remote] Manager, Engineering - Tooling
Note: The job is a remote job and is open to candidates in USA. Sprout Social is hiring an Engineering Manager to lead its Tooling team. The role focuses on developer experience and engineering productivity through continuous delivery, CI/CD modernization, deployment automation, observability, AI-assisted workflows, and internal developer platforms. The manager will lead and develop SREs, establish technical direction, and partner with engineering organizations to improve software delivery and reliability.
Responsibilities
- Lead, coach, and develop a team of SRE’s focused on Developer Experience and Engineering Productivity
- Partner with Engineering leadership to define the long-term vision for developer tooling across Sprout
- Drive the evolution of our Continuous Delivery platform, deployment automation, and release workflows
- Lead modernization efforts across our CI/CD ecosystem
- Partner with Infrastructure and Security teams to build secure-by-default engineering workflows
- Guide technical direction for internal platforms supporting software development, deployment, monitoring, and operational excellence
- Foster engineering best practices around automation, reliability, testing, and operational maturity
- Help teams improve software delivery performance using DORA metrics and engineering health indicators
- Enable adoption of AI-assisted engineering workflows and autonomous development tooling
- Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity
- Support strategic infrastructure initiatives including deployment platforms, release management, engineering observability, source control automation, and internal developer portals
- Build an inclusive, collaborative engineering culture focused on continuous improvement
Skills
- 3-5+ years managing software engineering teams
- 7+ years building and operating production software systems
- Experience leading cross-functional technical initiatives across multiple engineering organizations
- Experience designing and operating CI/CD systems and modern software delivery pipelines
- Experience with cloud-native platforms such as Kubernetes and AWS
- Experience improving engineering productivity through automation
- Experience with GitHub Actions or similar CI/CD platforms
- Experience leading Developer Experience or Platform Engineering teams
- Experience with deployment orchestration and release automation
- Experience with Infrastructure-as-Code and platform automation
- Experience implementing software delivery metrics such as DORA
- Experience evaluating or implementing AI assisted software development workflows
- Experience with observability platforms such as Datadog, Sentry, Grafana, or OpenTelemetry
- Experience supporting internal engineering platforms used across large engineering organizations
Benefits
- Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
- Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
- 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
- 100% employer-paid Life and Disability insurance.
- A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
- Up to 16 weeks of paid leave for new parents.
- A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
- A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
- 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
- Access to pre-tax commuter benefits.
- Subsidized child/eldercare (Care.com).
- Discounted pet insurance (Figo).
- No-cost personalized financial wellness support through Your Money Line.
- Remote work flexibility for team members in many places in the United States, subject to state availability.
Company Overview
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